Storekeeper

Job description

POSITION SUMMARY

Laundry-Linen Storekeeper (Hourly)

Process all soiled hotel bed linens, terry and food and beverage table linens by operating heavy load machine (washer 480 lbs. / Dryer 500 lbs. / Dry cleaning machinery in accordance to hotel's standards.  Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles. Responsible for sorting/folding towels and linens, operating various presser machines to finalize guest items and employee uniforms in a timely, efficient and safe manner.  The Laundry Attendant may assist and receive, unload, and process deliveries.  Verify and track received inventory and complete inventory reports and logs. Work with suppliers to resolve discrepancies between invoices and actual received merchandise.  Conduct inventory audits to determine inventory levels and needs. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items.

 

The ideal candidate will have:

Previous laundry experience preferred should have knowledge of dry-cleaning equipment, chemical handling, and finishing techniques for all types of fabrics. 

Must have the ability to exert physical effort in the movement of bundles of soiled/cleaned bed linens into/out of laundry machines (able to lift 50 lbs.)

Enjoy working with a team in high temperatures and a fast-paced environment. 

Ability to communicate in English verbally and in writing 

Excellent Customer Service skills

Consistently offers professional, engaging and friendly service 

Receiving all housekeeping items and verifying quantity received with quantity invoiced. 

Filling and maintaining the required inventory levels while keeping storage area clean and up to fire safety codes

Assist with the room turn and various other department requests when necessary

Able to reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects

Move up and down stairs and/or service ramps; move, lift, or carry objects weighing less than or equal to 50 pounds.

Able to work with a minimum supervision

 

OTHER KEY TASKS & RESPONSIBILITIES:

 

·  Removing garbage, stripping linen and assist in bed making in heavy turn around days. 
·  Sort linen by kind (terry and flatwork pieces). 
·  Filling and sanitizing re-usable bathroom amenities
·  Packing closets with linen according to par levels previously set. 
·  Distribute linen and other items to housekeeping pantries. Maintain line pantries clean and organized. 
·  Perform general cleaning of all guestroom surfaces to include tub, wall tile, hard floors, walls, windows, mirrors
·  Vacuum/mop sweep/damp mop/spot clean/spray buffing of floor surfaces, using machinery as required.
·  High and low dust (including skirting boards/window ledges/curtain rails/notice boards/picture frames/furniture/doors and door stays)
·  Vacuum carpeted areas, daily removal of spots or stains, and shampooing of carpets using machinery on housekeeping supervisor instruction.
·  Damp clean all telephones.
·  Flipping Inspecting and steam cleaning mattress and other upholster goods. 
·  Clean baths, showers, and sinks, polish all chromium fittings.
·  Assist with curtain changing and upholstery cleaning. 
·  Waxing, stripping and buffing all assigned floors. 
·  Polishing floors and carpet extraction. 

. 

 

Shift varies and may include overnight shift. Ideal Candidate must have:

·  Previous experience in Housekeeping industrial cleaning. 
·  Previous experience in stone, hardwood floors and carpet care treatment.
·  Ability to lift 80 pounds, pull, and push heavy objects.   
·  Flexibility on the schedule and able to work different shifts, including overnight when required. 
·  Knowledge of proper chemical handling. 
·  Prior guest relations training. 
·  High school graduate or equivalent vocational training.

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

 

No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.