Stewarding Manager, Pre-Opening, The St. Regis London

Job description

About the Hotel  

Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ‘Live Exquisite’ — a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world.

The Opportunity

 We are seeking a detail-oriented and service-driven Stewarding Manager to oversee the daily operations of our back-of-house support teams. This hands-on leadership role is essential to maintaining the high standards of cleanliness, efficiency, and presentation that define The St. Regis experience. You will manage dish room operations, night cleaning, banquet plating, and food running, while leading a team of kitchen support staff with precision and care.

Key Responsibilities

Managing Day-to-Day Operations  

• Ensure all supplies, equipment, and uniforms are available and maintained 

• Conduct inventories of china, glass, silver, and smallware

• Monitor and manage inflow of materials and stock levels 

• Enforce sanitation and safety standards across all utility areas 

• Maintain food holding and transport equipment in optimal condition 

• Ensure compliance with food handling regulations and property standards 

• Communicate operational updates to executive team and peers

Leading the Kitchen Team

• Supervise kitchen utility staff and manage daily operations 

• Lead by example with integrity, professionalism, and a commitment to excellence 

• Foster a culture of teamwork, respect, and continuous improvement 

• Set clear performance expectations and provide coaching and feedback 

• Celebrate team successes and recognize individual contributions 

• Manage departmental expenses and support budget goals 

• Encourage open communication and collaboration across teams

Ensuring Exceptional Customer Service  

• Attend leadership meetings and contribute to service improvement initiatives

• Ensure utility operations support seamless guest experiences 

• Promote guest satisfaction as a core focus of all departmental activities

Managing and Conducting Human Resource Activities  

• Recruit, train, and develop kitchen utility staff 

• Provide guidance on safety procedures and equipment handling

 • Monitor performance and conduct timely reviews 

• Address employee concerns and support engagement initiatives 

• Ensure fair administration of policies and disciplinary procedures

What We’re Looking For 

• High school diploma or GED with 4+ years of experience in procurement, food & beverage, or culinary operations OR 

• 2-year degree in Hospitality, Business, or related field with 2+ years of relevant experience

Why Join Us

 • Be part of a historic opening and a globally renowned luxury brand 

• Lead a vital team in one of London’s most iconic locations

• Enjoy competitive compensation, benefits, and career development opportunities 

• Shape the future of luxury hospitality in the UK

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.