Specialty Dining Coordinator

Job description

POSITION SUMMARY

 

Food and Beverage Sales Coordinator (F&B Employee)

Support Food & Beverage department by maximizing outlet potential through data analysis and synthesis. This position is responsible for liaising with all Food & Beverage operations in evaluating financial records, coordinating and strategizing with leaders to create efficiencies. Assist Food & Beverage departments to ensure optimum service to guests. This position is responsible for supporting all Food & Beverage operations in maintaining accurate financial records. This is an overview of tasks:

·  Expert Knowledge of MICROS, Open Tables, and Guest bridge essential
·  Extraction, preparation and analyzing of month end financial data 
·  Reviewing budgeting and forecasting details for F&B 
·  Compiles information, analyzes and monitors actual sales against projected sales
·  Prepares revenue and profit opportunity analysis while sourcing alternatives in order to create efficiencies
·  Analyzing and sourcing alternatives in order to create efficiencies
·  Record, store, and/or analyze information using property software
·  Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers
·  Prepare, maintain, and distribute statistical, financial, accounting, auditing reports and tables. 
·  Generate finance/accounting reports from computer system as needed
·  Booking, re-confirming, and paying vendors
·  Required strong computer skills and able to manage all Microsoft applications.
·  Preparation of month end financial package that includes consolidation of Accruals, Re-classes, pre-paid accounts 
·  Updating of F&B checkbooks, purchase order coding
·  Maintain expense tracking in F&B 
·  Audit, Consolidation and verification / accuracy of F&B inventories 
·  Coding and processing of invoice payments in relation to F&B purchases  
·  Assist in preparing the restaurant for service and maintaining the cleanliness of the room at all times. 
·  Courteously greet and escort guests to table and assist in seating, ensuring hotel’s standards of service

Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Assist the management team to develop, implement and execute the revenue, revenue and marketing programs for all outlets and room service. Develop, coordinate and implement social media initiatives as well as beverage promotional programs. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Coordinate reservation confirmations for special and holiday events for parties of six people or more in the restaurant. Coordinate selling of all food and beverage in hospitality suites through the Room Service Department. Perform general office duties to support Champions and Room Service (e.g., filing, sending emails, typing, faxing, and copying).

 

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure personal appearance is professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.

 

PREFERRED QUALIFICATIONS 

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None 

 

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.