SPA attendant - W Prague

Job description

Ignite Curiosity. Expand Worlds. Be Part of the W Experience.

W Hotels redefine luxury — bold, vibrant, and unapologetically original. At W Prague, we don’t just offer stays, we create experiences. Design, music, energy, and wellness collide to craft unforgettable moments for our guests — and for our team.

We are looking for a Spa Attendant who doesn’t just clean and organize — but elevates the entire spa experience. If you’re attentive, service-minded, and love helping guests feel pampered and relaxed, you might be the perfect fit.

What You’ll Do

Create a Spotless, Inviting Environment

·  Maintain cleanliness, order, and functionality of treatment rooms, relaxation areas, locker rooms, and all spa amenities
·  Replenish towels, robes, toiletries, and other guest supplies throughout the day
·  Ensure spa equipment is in perfect condition and ready for guest use
·  Assist with laundry, inventory, and proper storage of spa supplies

Support Guests and Staff

·  Welcome and assist guests with warmth, professionalism, and attention to detail
·  Provide amenities such as water, juices, and heated neck pillows
·  Help guests navigate the spa, locker rooms, and lounge areas
·  Assist spa therapists and other team members as needed to ensure smooth operations

Safety, Security & Compliance

·  Follow all safety, sanitation, and company policies
·  Handle hazardous materials safely and adhere to all health regulations
·  Report accidents, unsafe conditions, and maintenance needs promptly
·  Maintain awareness of surroundings to ensure guest and team safety

Teamwork & Communication

·  Partner with colleagues to provide seamless service
·  Communicate clearly and professionally with guests and team members
·  Act as a role model for new employees, demonstrating efficiency, care, and W’s signature energy

Guest Relations & Service Excellence

·  Listen and respond to guest requests with professionalism and positivity
·  Anticipate guest needs and take proactive steps to enhance their spa experience
·  Provide assistance to guests with disabilities in a courteous and safe manner
·  Engage guests in conversation about spa offerings, property services, and local experiences

Physical & Operational Tasks

·  Stand, walk, bend, lift, and move throughout the spa during your shift
·  Carry and handle objects like towels, linens, and amenities
·  Maintain spa schedules, ensure services run on time, and help promote spa offerings

What We’re Looking For

·  Experience in hospitality, wellness, or spa operations is a plus
·  Strong attention to detail and commitment to cleanliness
·  Excellent interpersonal and guest service skills
·  Team player with a positive attitude and flexibility to work shifts, weekends, and holidays
·  Ability to thrive in a high-energy, fast-paced luxury environment

What We Offer

·  Competitive salary based on experience
·  5 weeks of annual leave
·  Permanent employment contract
·  Staff meals during shifts
·  Discounts on accommodation across all Marriott International hotels worldwide
·  Public transport contribution
·  Multisport card
·  Recognition of individuality — be yourself, that’s the W way

Are you ready to help our guests escape, unwind, and experience wellness like never before?
Join W Prague as a Spa Attendant and bring energy, attention to detail, and passion for service to our world of bold luxury.

Apply now — and let’s make it WOW.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.