Service Express Attendant (The Westin Dragonara Resort)

Job description

POSITION SUMMARY

The main function of the Service Express Attendant is to provide efficient and accurate delivery and pick up of items to and from guest rooms, whilst providing exceptional guest service.  The chosen candidate will be engaging in guest interactions by following the brand’s service standards in order to make the guests feel welcome and special.

Other responsibilities include greeting and escorting guests to their room to ensure they are set for their stay, in-room dining and luggage services.  The attendant will be responding to guest inquiries and requests in an efficient and friendly manner whilst ensuring that any requested items and amenities are delivered to the guest rooms in a timely and professional manner. 

 

Requirements for this role:

·  Having an outgoing personality
·  Fluency in English and in other European languages 
·  Having a minimum of one year work experience in a similar role; or in food & beverage or guest service areas
·  Availability to work different shifts including on weekends and public holidays

 

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​team, and  become  the best version of you.