Service Express Agent Intern (The Westin Dragonara Resort)

Job description

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you will be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!

 

Descriptive Role of Service Express Agent Internship

In this role the Service Express Intern answers and directs all telephone calls, whilst handling guests’ requests in a professional manner, with the aim of providing maximum customer satisfaction.  In performing this role, the successful intern must be proficient in spoken English, have strong verbal and written communication skills, a sound know-how of hotel operations and demonstrate great customer service skills.

Requirements

·  Currently following a Diploma /Degree in a Hospitality Management School or equivalent
·  Positive attitude and passion for the hospitality industry
·  Good interpersonal and communication skills
·  Fluency in spoken English
·  Ideally, interns need to be available for a minimum of four to five months, starting from May and covering until September or October.

Our Offer

·  Selected interns will receive a gross monthly allowance of €835.  10% will be deducted as National Insurance.
·  Interns can opt to stay in a shared room in the students’ accommodation which is located on hotel grounds.  Interns staying in the students’ accommodation will have access to a common kitchen , living and laundry areas. The monthly cost for accommodation is €230
·  Interns are also entitled to a daily meal when on duty
·  The interns will receive the required on the job and classroom training
·  Students are expected to work the standard 40 hour week.  Extra hours worked over and above the standard 40 hour week will be paid extra at a higher rate

You may reach out to  hr.dragonara@westin.com  if you require further information.

 

Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

 

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Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​team, and  become  the best version of you.