Sales Operations Assistant

Job description

Position Summary

This position will provide team, administrative and personal support to the Senior Director, Sales Operations EMEA, and direct reports. The job profile includes a combination of administration, as well as sales operations and management support,

Scope

Responsible for supporting the Senior Director Sales Operations EMEA (and team members) across the following areas:

·  Administration 
·  Travel bookings 
·  Diary management and scheduling
·  Expense reports
·  Purchase orders & invoicing for B2B marketing efforts
·  Manages the administration relating to the Sales & Distribution B2B budgets
·  Preparation of internal and external presentations
·  Scheduling and hosting of internal and external webinars for extended team
·  Supporting tasks related to the Reservation Sales discipline (coordination of training, shop call program & incentive plans)
·  Reporting support for National Sales teams
·  Coordinates the attendance report and associated processes for the Dubai-based team members, including Area Team
·  Manage the team holiday allowance and tracking
·  Manage the extended team recognition program via Brilliant and other platforms
·  Project lead for Sales Intensity scheduling: Global Customer Appreciation Week/Sales Intensity efforts

 Expected Contribution

Managing Work, Projects, and Policies

·  Coordinate and implement work and projects as assigned.
·  Prepare, compose and modify documents, including correspondence, emails, reports, drafts and presentations.
·  Schedule and coordinate webinars, meetings and appointments; book meeting rooms in-house and out of office; prepare meeting agendas.
·  Arrange conference calls/venues and collaterals, prepare presentation materials, including brand presentations and notes.
·  Prepare attendance sheets, travel updates and ensure timely submission.
·  Project tracking and follow up, create reports, presentations and updates.
·  Handle departmental invoicing and contracting and follow processes established with other departments.
·  Update, collate and distribute all relevant department paperwork and reports.
·  Maintain departmental Marriott Global Source pages by publishing and reviewing content. 
·  Ensure security of work environment and maintain confidentiality of proprietary information; comply with relevant local and international laws.
·  Follow company and department policies and procedures.

Supporting Tasks

·  Work with team to put sustainable work processes and systems in place that support the execution of the strategy.
·  Maintain complete and up-to-date information to ensure accurate reporting.
·  Update and maintain distribution lists.
·  Order and maintain office supplies and sundries, such as business cards etc.
·  Handle travel arrangements for the members of the team; including air bookings, hotel bookings, visa applications and renewals etc as required.
·  Prepare and process expense reports for the team and ensure timely submission, as well as monitor total expenses as required.
·  Processes incoming and outgoing mail and couriers efficiently.

Additional Responsibilities

·  Attend, organize and participate in all relevant meetings.
·  Answer, screen and transfer inbound phone calls.
·  Promote awareness of brand image internally/externally and represent team professionally in all interactions.
·  Work hand-in-hand with coordinators across other departments.
·  Liaise with the team on brand, area- and project related assignments, track progress.
·  Inform, update, and provide information by telephone, in written form, e-mail, or in person in a timely manner.
·  Excellent prioritizing and follow-up skills and attention to detail.
·  Present ideas, expectations, and information in a concise manner.
·  Use problem-solving methodology for decision-making and follow up.
·  Demonstrate good information gathering and information monitoring skills.
·  Maintain positive working relations with internal customers and department managers.
·  Manage time effectively and conduct activities in an organized manner.
·  Perform other reasonable duties as assigned by manager.
·  Responsible for updating the following: attendance sheet, distribution lists, Marriott Global Source page, monthly highlights, webinars, purchase orders and invoices, supplier overview, etc. 

Other

·  Performs other related tasks as assigned by management
·  Complies with Marriott Regional Office policies and procedures

Candidate Profile

·  Good presentation and communication skills.
·  Strong team player and ability to foster relationships and collaborate across disciplines.
·  Intermediate Computer Skills - Uses computer hardware and software proficiently.
·  Oral Comprehension – Actively listens to and understands information and ideas presented verbally.
·  Reading Comprehension – Understands written content in work related documents.
·  Writing – Communicates effectively in writing as appropriate for the needs of the audience.

Skills

·  High-school diploma required; undergraduate degree or diploma preferred.
·  Minimum 2 years of related work experience.
·  Excellent software skills (MS Outlook, Skype for Business, Word, Excel, PowerPoint and other relevant office automation tools).
·  Excellent communication and time management skills.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.