Sales & Marketing - Sales Manager (Proactive)
SINGAPORE
Job description
JOB SUMMARY
Develop new sales opportunities, build a robust sales platform and manage assigned account base in order to generate revenue and maximise performance both for the short and long term in line with sales target. Conducts active market research and intelligence for the hotel to provide feedback on competitors, market trends and identifying new business potentials. To maintain flexibility to perform other duties and projects as required and as directed by leadership team as deemed necessary to support Hotel’s overall business objectives
CANDIDATE PROFILE
Education and Experience
· Diploma/Degree in Business or Hospitality management or related disciplines
·
Minimum 3 years’ experience in a sales capacity or equivalent work experience including development of account portfolio and business development.
CORE WORK ACTIVITIES
· Research market place and pursue opportunities for potential new accounts
· Manage assigned account base to exceed targets for total revenue
· Develop and maintain contact with key decision makers, influencers, meeting planners, event organisers, associations and other producers closely aligned to each business unit
· Monitor and report on sales activity undertaken and measurement of results through maintaining of accurate records in the sales tools and action plans
· Act as a trusted business advisor by clients; ensure that commitments are met and value is delivered
· Planning and preparation for overseas sales visit, trade fairs, educational or familiarization groups to promote the hotel and develop potential business
· Minimum of 20 sales-related activities (such as sales calls, site inspections and in-house entertainments) per week
· Pay attention to forecast revenue shortfalls and communicate these in a timely fashion to all stakeholders to ensure that action is taken to combat any deficit
· Work closely with Revenue Management to ensure that pricing and yield management principles are being communicated and implemented
· Monitor competitor practices and accounts, monthly RGI scorecards and diagnostic tools in order to understand competitor trends
· Ensure that all stakeholders are made aware of systems, procedures, and information relating to the delivery of all revenue from sales market segments
· Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales
· Maintain strong presence in the local community by participating in business / industry organisations, associations and developing a broad external network
· Ensure active management of individual GAPs and personal development plan
· Other duties as assigned by Director of Sales or the management
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.