Sales Manager - W Barcelona

Job description

SALES MANAGER - W BARCELONA

POSITION PURPOSE

Responsible for the Spanish, Italian and French markets. The role is in charge of developing and maintaining key Mice, High-end leisure, Special corporate (Groups & Transient), Wholesales and Entertainment accounts through attendance at travel and related industry meetings, trade shows, personal sales calls and sales blitz actions. The person is highly motivated, organized, and enjoys interacting with guests.

This position requires a high degree of self motivation and the ability to work unsupervised using own initiative. Monitoring and Follow up of Sales Strategies within the mentioned different segments, focusing on MICE and Transient Leisure and Special Corporate. Assisting the Head of External Sales in the preparation of account sales strategies and sales intensity plans.

Proactively uncovering new prospects and maximizing conversion of business in line with Hotel‘s budgetary goals. Ensuring the maintenance and the development of contracted accounts in all mentioned segments. The responsibilities include maintaining relationships with key accounts and sourcing new business opportunities.

The Sales Manager is required to solicit group & corporate business through telephone solicitation, outside sales calls, site inspections. Conduct Site Inspections and organizes Familiarization Trips whilst assisting with projects and reports. Participate in daily departmental meeting, trainings and other sales related meetings as required. Works with other departments within the hotel and key contacts at Marriott International Global Sales Office locations to provide quality service to customers.

Develops and maintains knowledge of market trends, competition set and customers. 
Forms part of the External (proactive) sales team. Supervises and trains the trainees.

 

ESSENTIAL FUNCIONS:

•    Under the guidance of the Head of External Sales, responsible for maximizing Rooms / F&B / Conference and Banqueting business.

•    Proactively uncovering new prospects and maximizing conversion of business in line with the Hotel‘s budgetary goals.

•    Looks after Corporate and MICE market segments, including Yieldable contracting.

•    Build long lasting relationships with existing and new customers to enable future bookings. Attend activities including sales calls, events, FAM trips, trade shows…

•    Responsible for the contracting of business and achieving the expectations set in the corresponding segments.

•    Responsible for MarRFP program and all contracting process.

•    Develops/maintains knowledge of market trends, competition and customers.

•    Maintains Company Brand Standards within the hotel.

•    Hit all personal goals.

•    Assists the Head of External Sales in the creation and implementation of sales plans and strategies that ensure positive results.

•    Creates and develops special events and sales blitzes to provide exposure for the hotel to potential clients. Attends trade shows and major market events to promote new business and increase sales opportunities for the hotel.

•    Understands local, national and international corporate markets – competitors’ strengths and weaknesses, business trends, supply and demand – and know how to sell against them.

•    Executes the brand’s customer service standards throughout the sales process.

•    Ensures understanding within the proactive sales team of the strategies and effective implementation for each segment.

•    Develops strong partnerships with international organizations and companies to further increase brand/product awareness and develop new opportunities.

•    Builds Relationships with the following:
Internal:  Marriott GSO, On-property teams and administrative support staff.
External: Customer/Client Base in international markets.

•    Assists Head of External Sales in the preparation of the travel plan and budget.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.