Sales Manager

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Magna Hospitality Group The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Why you will enjoy this job

About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!

T.E.A.M = Together Everyone Achieves More

About the Role: As Sales Manager you will partner with our exceptional Operations TEAM to achieve and exceed sales goals for our property 

Our ideal candidate will have a solid understanding of the city market, a proven track record of growing revenue, profit and market share and a dynamic, analytical background.

TEAM Benefits:

·  Bonus eligible
·  401k 
·  Health/Dental/Vision/Life/Voluntary Insurance 
·  TEAM and Travel Discounts 
·  Vacation/Well/Holiday Pay 
·  Career Advancement Opportunities 
·  On Site Parking 

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available. 

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

What you will be doing

Responsibilities: Proactively identify, solicit, and secure new business for the hotel, as well as maintain and grow existing accounts across various market segments (e.g., corporate, group, leisure, catering). This role is critical to achieving/exceeding revenue goals through strategic sales initiatives, outstanding customer relationship management, and a commitment to prompt and effective lead management.

•Respond to all inquiries and leads in a timely and professional manner, adhering to established hotel standards for response time

•Proactively follow up on all leads and proposals, demonstrating persistence and a commitment to converting inquiries into confirmed business. 

•Cultivate and maintain strong, long-lasting relationships with existing clients to encourage repeat business and referrals. 

•Attend industry events, trade shows, and networking functions to promote the hotel and build professional relationships. 

•Maintain accurate and up-to-date client information and sales activities in the hotel's CRM system (e.g., STS, SFAWeb/OneSource).

•Participate in weekly sales meetings and provide updates on sales activities and pipeline. 

•Meet or exceed sales solicitation call goals and Revenue Goals as assigned by the Director of Sales.

•Assist in implementing special promotions relating to direct sales segments, i.e. sales blitzes, etc.

•Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.

The ideal candidate for this position

·  Proven 2+ years of Sales Manager experience in a Marriott brand or luxury hotel is ideal 
·  Catering experience is preferred 
·  Four-year college degree from an accredited institution desired
·  Solid computer skills and knowledge of various discipline-focused computer programs, including strong proficiency in Microsoft Office
·  Excellent communication skills
·  Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment
·  Able to effectively manage time and prioritize workload
·  Able to produce a weekly sales call schedule which addresses timely follow up of all tentative business, maintenance of existing accounts, and development of new business, and priorities assigned by the General Manager or Company personnel
·  Complete all departmental reports and systems on a timely basis
·  Able to negotiate contracts the best interests of the property while maintaining customer goodwill
·  Understands operational capabilities of the property
·  Maintains high visibility with peers and has strong product knowledge within competitive properties and hotel community
·  Able to prospect, qualify, and close new business in telephone and outside personal sales call appointments
·  Able to penetrate existing accounts through obtaining lists for direct mail, referrals, other company contacts or offices, and in general formulates a customer call strategy
·  Able to build customer loyalty
·  Able to work as a team member in a competitive environment
·  Manages a group and interpersonal conflict situations effectively
·  Follow all company Sales/Catering SOP standards

This company is an equal opportunity employer.

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