Sales Executive
Wroclaw, POLAND
Job description
Additional Information: This hotel is owned and operated by an independent franchisee, Hotel Co 51. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Sales Executive for Element by Westin Wroclaw
The Sales Executive is accountable for proactively soliciting and handling sales opportunities primarily for the Element by Westin Wroclaw and for supporting the management of accounts for Poland and Eastern Europe. Your key focus will be on the extended stay, transient room sales and group segments for corporate and leisure travel for the hotel by contracting local and national companies as well as ensuring inclusion in relevant global travel programmes with a specific focus on identifying and securing suitable opportunities for the hotel.
You will work closely with the Marriott Global Sales Team as well as Hotel Co 51 Sales colleagues to target global and local accounts in the extended stay, business transient, group, leisure and wholesale markets. You will work with the General Manager and assist in leading all the day-to-day activities related to driving demand with a focus on building long-term, value-based customer relationships that enable the achievement of the hotel’s revenue objectives.
We will be looking for someone who has proven experience in similar roles and ideally worked within a branded hotel structure. You will need to have a strong commercial outlook on sales and revenue and be very goal-orientated. The ability to be a self-starter will be critical to the success of this role.
The role will involve travel as required and the need to meet with clients on a virtual basis and in-person on a regular basis.
You will report to the Regional Director of Sales.
Key responsibilities
1. Build successful relationships that generate sales opportunities
• Focus on identifying new customers and making them become loyal guests.
• Build and strengthen relationships with existing and new customers.
• Work collaboratively with off-property sales channels to ensure sales efforts are coordinated effectively.
• Create awareness of Element by Westin Wroclaw and the Element by Westin brand with the wider Marriott Community and international buyers to generate leads for both the hotel and the venue.
• Manage and develop relationships with key internal and external stakeholders.
2. Manage Sales activities
• Participate in individual and joint sales calls to acquire new business and/or close on business.
• Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence as required).
• For the property and venue, produce a Commercial Plan that accurately interprets the objectives of the business and maps out the actions and strategies required within the marketplace to support the positioning of the hotel and venue.
3. Use knowledge of market trends and target customer information to maximize revenue
• Identify new business to achieve personal and location revenue goals.
• Continuously research competitor properties to obtain market and rate intelligence and an understanding of business trends, the competition, and their key accounts. Utilize this intelligence to develop strategic plans, ensure the hotel remain competitive in the marketplace and to identify potential business to target.
• Serve the customer by understanding their business, business issues and concerns, to offer better business solutions.
4. Provide exceptional customer service
• Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Service our customers in order to grow share of the account.
• Interact with guests to obtain feedback on product quality and service levels.
About Hotel Co 51
Hotel Co 51 is a European hotel operator based in Amsterdam and part of the Vastint Group.
We manage more than 28 hotels across 8 countries under franchise agreements with Marriott International, including Courtyard by Marriott, Moxy Hotels, Element by Westin and AC Hotels.
Our mission: deliver operational excellence with an entrepreneurial spirit and a passion for people. Hotel Co 51 is a fast-growing operator, breaking new ground with our sustainable, feel-good, and people-centered philosophy. By putting people and the planet first, we aim to create a comfortable, memorable stay that our guests want to experience again and again. An experience that feels so good that they naturally pass on positivity to their colleagues, friends, and families — creating a ripple effect that touches millions.
Marriott International, Inc. is offering the most powerful portfolio in the industry, over 40 brands and 9,000+ properties across the world to give people more ways to connect, experience and expand their world. Founded by J. Willard and Alice Marriott, and guided by family leadership since 1927, their principles remain embedded in the company’s culture and in everything we do today. The company is headquartered outside of Washington, D.C. in Bethesda, Maryland, USA.
QUALIFICATIONS
The ideal candidate
• 1+ years of pro-active sales experience in Wroclaw or Poland market
• Sales Management experience within the hotel sector.
• Exceptional working knowledge of Microsoft Office applications
• Outstanding presentation skills
• Strong influencing and leadership skills
• Is a strong negotiator.
• Ideal, but not essential have worked in companies that were an integrated part of international brands.
• Experience working within the Marriott Sales structure is an advantage.
• Language Skills: excellent written and spoken Polish and English.
• Is a team player with an entrepreneurial spirit.
This company is an equal opportunity employer.
frnch1