Sales Executive

Job description

This sales Executive role is an entry level Managerial post in the proactive sales function of Marriott hotels International. The role will cover both the Bristol Marriott hotels; the Marriott City Centre and the Marriott Royal hotel. The role reports directly to the Multi property Director of Sales and Marketing for Bristol.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International"s luxury portfolio and consists of more than 70 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates deliver sophisticated and warmly authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests.

Desired profile

JOB SUMMARY

The Sales Executive is responsible for providing sales support to the Area Sales Leader for the purpose of pulling through business (group, transient and extended stay) from Sales Transformation deployed accounts, particularly those located outside of the Sales Transformation market for the stakeholder hotels in the market. The position will report to the Market Sales Leader and receive day-to-day direction from Area Sales Leaders. The position will work closely with account leaders within the greater Sales Transformation organization (e.g. Global Account Executives, Market Account Executives, Area Account Executives, and Business Development Managers) as an additional resource to support the sales pull through of identified deployed accounts for specific stakeholder hotels. This position will only call on customer accounts as a follow-up measure with specific direction from the Market Sales Leaders and Area Sales Leaders. It will provide the second effort of proactive solicitation after the account has been contacted by the appropriate account manager. The incumbent will utilize Marriott"s SFAWeb|CI technology and other Marriott information systems (e.g. MRDW, MarRFP-SAPP) to understand the deployment and value of the accounts deemed important for their stakeholder hotels.

CANDIDATE PROFILE

Education and Experience

Required:

· High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.

OR

· 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

Preferred:

· 2-year degree and 2 years experience in the sales and marketing, guest services, or related professional area

· Previous experience in hospitality and sales discipline.

· Knowledge of property-specific business segments (e.g. group, catering, transient).

· Knowledge of Marriott and hospitality industry.

CORE WORK ACTIVITIES

The Sales Executive will take direction from the Area Sales Leader in their market on pulling through business to stakeholder hotels from deployed accounts and neighborhood targets. Overall, the position is accountable for the following:

· Assist Area Sales Leader (ASL) in identifying the top accounts of each stakeholder hotel, determine deployment structure, identify account manager, and coordinate efforts to pull-through business from the accounts for the stakeholder hotels.

· Assist ASL in identifying share shift targets

· Navigate sales channels across Sales Transformation markets, contacting account leads on top accounts for stakeholder hotels for the purpose of growing account share.

· Keep appropriate sales channels informed of trending and/or opportunities with their accounts, as needed

· Keep sales channels informed about hotel updates, differentiators, customer feedback, and referrals.

· Assist out-of-market account leaders with in-market pull through, and assist GM at stakeholder hotel with site visit coordination.

· With direction from ASL, operate as "second line of support" in contacting customers directly. (i.e. visit neighborhood targets or non-deployed accounts uncovered by Business Development upon the direction of ASL).

· Work collaboratively with Business Development regarding the direct follow up effort with neighborhood targets and small business accounts. Ensure regularly scheduled planning meetings are set with BD to plan approach on solicitation of existing and share shift accounts.

· Understand the overall market - competitors" strengths and weaknesses, economic trends, supply and demand etc.

· Assist ASL in developing list of neighborhood targets for Business Development to contact and include relevant local or property intelligence to assist with call

· Review and leverage business intelligence provided by Sales & Marketing Planning and Support when necessary.

· Build and maintain rapport with internal stakeholders (e.g. GMs, ASLs and Sales Office teams).

· Maintain up-to-date lead/account information on each target account in SFAWeb|CI in support of accurate reporting .

· Track weekly activities and relationship to revenue and room night production

· Provide SFAWeb|CI support, including research, data input and report generation, as required.

· Communicate with internal/external customers as directed.

· Understand and utilize all business processes written in support of Sales Transformation.

· Responsible for setting day-today priorities to complete assigned responsibilities. There may be significant variation in daily workload which requires constant, independent prioritization. Must be proficient at multi-tasking, shifting priorities as directed by supervisor or business needs.

· Perform other duties, as assigned, to meet business needs.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.