Revenue Manager

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Axiom Hospitality Ltd. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

 

The Edinburgh Marriott Hotel Holyrood

You deserve a career that fulfils your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you.

Edinburgh Marriott Hotel Holyrood is a busy 160-bedroom hotel in the heart of Edinburgh’s old town & of course near Holyrood Palace and the Scottish Parliament.

This is a very exciting time for us as we have recently rebranded to world-wide company, Marriott Hotel. The hotel has gone through extensive refurbishment and is the perfect time for you to jump on board and help us enhance our new structure.

We’ll support you, in and out of the workplace by offering:

•World class training and development, including leadership development.
•Unlimited career opportunities.
•Rooms and Food & Beverage discount with Marriott International.
•Hot meals on duty and unlimited access to tea and coffee.
•Excellent Spa Discounts.
•Free Off-Peak Access to the Gym, because your wellbeing is important.
•Referral bonus programme, rewarding you up to £250 per successful employee.
•A range of team engagement activities throughout the year.

For more information…
Visit: https://www.marriott.com/en-us/hotels/edimh-edinburgh-marriott-hotel-holyrood/overview/

Be Inspired – Be Empowered – Be you

As a key figure in our hotel's commercial strategy, the Revenue Manager plays a crucial role in ensuring profitability, optimising revenue streams, and shaping the future of the business. With a sharp analytical mindset and a deep understanding of industry trends, this individual will drive strategic decision-making, foster collaboration across departments, and implement best practices to enhance market positioning.

The ideal candidate is a results-driven professional with extensive experience in revenue management, particularly within the hospitality sector. Their expertise in managing pricing strategies, performance analytics, and forecasting will be instrumental in achieving financial targets and sustaining long-term success. Adaptability, leadership, and a commitment to excellence are essential qualities for this role.

General Scope and Purpose

•To take responsibility for the commercial performance of the Hotel, identifying strategies to secure a profitable business.

Critical Expertise & Recent experience:

•A minimum of 5 years’ supervisory experience within a revenue role in a hotel of comparable size (essential) and /or a minimum of 3 
       years’ experience in a management role (desirable)
•Experience in Rooms and C&E and Spa revenue management preferred.
•Managing performance through aligning responsibilities and KPI’s
•A Minimum 3 years’ experience with the Marriott systems including holding a current One Yield certificate.
•Experience in revenue management in a cluster role.

Technical Skills and Knowledge
•Excellent communication skills in both verbal and written.
•Demonstrable track record in Revenue Management with ability to grow market share and budget delivery
•Ability to work under pressure to deadlines and targets
•Understanding of the hospitality and travel industry
•Knowledge in reservations tools and systems (Opera, One Yield) and Excel.
•Problem solving and training abilities.
•Excellent communication skills in both verbal and written.
•Brings in external best practice.
•Forward thinking and planning.
•Takes ownership for leading through change and adapts plans to take account of changing situations.
•Embeds culture and enthusiasm and a sense of accountability to deliver great performance.
•Builds and nurtures relationships and networks across and outside the business.
•Motivates, engages, and leads diverse teams.

Ideal Candidate
•Engaging, enthusiastic and motivated
•Results driven and able to work under pressure 
•Flexible to change and able to react very quickly to that change
•Financially and commercially very astute
•Organised and systematic with the ability to develop and implement strategy
•A very consultative personal style in all aspects of the role
•Excellent communicator with the ability to influence up and down the chain
•Ability to motivate, inspire and deliver consistently high results
•A passion for service excellence
•Willing to travel regularly throughout the UK, including overnight stays as required to meet the needs of the role
•High degree of integrity and professionalism and the ability to act as an ambassador for the hotel at all times
•Ability to work with minimum supervision, working to own initiative
•Excellent verbal and written communication skills with a strong command of spoken and written English 
•Strong organisational skills developed in a fast-paced environment

Responsibilities
•Analyses information and current and potential problems and proposes solutions.
•Analyses period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
•Generates updates on all segments each period and continually analyse booking patterns.
•Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
•Generates and provides accurate and timely results in the form of reports, presentations, etc.
•Observes, receives, and otherwise obtains information from all relevant sources.
•Submits reports in a timely manner, ensuring delivery deadlines.
•Analyse weekly and monthly STAR information to assist in analysing past strategies; identifies areas needing improvement, 
       identifies competitor set strengths, and develops strategies to best capture available Market Share.
•Analyse STR information to assist in development of RevPAR Index forecasts.
•Generates yearly room revenue budget.  To deliver effective budgeting, forecasting and support business planning, through strong 
       data analysis and market intelligence. 
•To ensure professional and efficient utilisation of all systems, in line with Axiom Hospitality ways of Revenue Management.
•Provides critical input to property leaders for development of market sales strategy.
•Provides revenue management functional expertise and leadership to General Managers and property leadership teams.
•Implements and evaluates revenue tests.
•Ensures that revenue strategies and rate restrictions are communicated, implemented, and modified as market conditions fluctuate.
•Implement regular goals and SMART targets with all teams and ensure these are met on a consistent basis and exceeded wherever 
       possible.
•Assists hotels with pricing and provides input on business evaluation recommendations.
•Provides recommendations to improve effectiveness of revenue management processes.
•Communicates any initiatives, demand, and market analysis to hotels/management Company/owners.
•Communicates market direction to revenue management, sales, and hotel leaders.
•Develops constructive and cooperative working relationships with others and maintains them over time.
•Develops and manages internal key stakeholder relationships.
•Provides targeted and timely communication of results, achievements, and challenges to the stakeholders.
•Predetermine the Hotel strategy and be instrumental in delivering that strategy in line with financial targets.
•Develop a 6-month, 12-month, and 2-year strategic action plan for management of the Cluster revenue targets.
•Conducts sales strategy analysis to refines as appropriate to increase market share for both properties.
•Reviews and communicates all Brand initiatives, taking advantage of all opportunities and driving that performance with all key 
       stakeholders
•To build relationship with Brand Partners revenue teams and ensure continuous learning of Brand Partners revenue and pricing 
       strategies
•To inspire, train and coach hotel team members to deliver optimum performance

A competitive salary of up to £48k plus Bonus is on offer for this key role

 

This company is an equal opportunity employer.

frnch1

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.