Restaurant Manager - Franchised

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Westlands Hotels Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

 

Job Description:

o    Responsible for all Food & Beverage related section(s) designated to him/her and deliver to the best possible results in People, Products and Profit areas. 
o    Guides, motivates, trains and manages the Food & Beverage service team. 
o    Ensures that all Food & Beverage standards in all areas are met at all times as determined by the hotel and brand standard operating procedures (SOPs) and polices in order to exceed guest expectation and achieve set balance score card goals.
o    Leads the guest complaint recovery process to achieve 100% guest satisfaction in designated Food & Beverage section

Job Requirements:

o    A Diploma in Hospitality / Tourism Management from a recognized institution; A relevant degree will be an added advantage 
o    Minimum of three (3) years’ experience in a similar position in a 4 or 5 star rated hotel 
o    Food safety management system awareness
o    Computer Literate, Micros knowledge an added advantage
o    Good Training Skills, with ability to appraise, manage people and prepare budgets
o    Must be unflappable with the ability to handle multiple priorities and projects effectively and on a timely basis. He or she should be a source of ideas and be proactive when it comes to supporting and enhancing the brand

A comprehensive and competitive pay and benefits package will be offered.

This company is an equal opportunity employer.

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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.