Restaurant Manager

Job description

Restaurant Manager – Job Opportunity

We are seeking a hands-on, energetic, and experienced Restaurant Manager to lead and inspire a dynamic team of approximately 50 staff members. This is a fantastic opportunity for a passionate hospitality professional who thrives in a fast-paced environment and is committed to delivering exceptional guest experiences.

Please note: This position is only open to South African citizens. Shift work is required , with a strong focus on evenings, weekends, and public holidays .
Key Responsibilities

Operational Leadership

·  Oversee daily operations across Restaurants, Bars, and Room Service (where applicable).
·  Maintain high standards of service, cleanliness, and food safety.
·  Actively support staff on the floor during peak service periods.

Team Management

·  Lead by example, fostering a culture of mutual respect, teamwork, and accountability.
·  Motivate and mentor staff to achieve operational excellence.
·  Manage staffing levels to meet service and financial goals.

Customer Experience

·  Ensure exceptional guest service from arrival to departure.
·  Address and resolve guest concerns promptly and professionally.
·  Continuously seek feedback and implement improvements.

Training & Development

·  Identify training needs and implement development plans.
·  Conduct regular coaching and performance reviews.
·  Promote a positive and inclusive work environment.

Compliance & Standards

·  Ensure adherence to all food and beverage policies, health regulations, and liquor laws.
·  Monitor and maintain sanitation and safety standards.

Financial Oversight

·  Assist with budgeting, purchasing, and invoice management.
·  Drive profitability through efficient operations and cost control. Candidate Profile

Education & Experience

·  High school diploma or GED with minimum 6 years’ experience in food & beverage, culinary, or hospitality management. OR
·  2-year diploma/degree in Food Service Management, Hospitality, or related field with minimum 2 years’ experience in a similar role.

Key Attributes

·  Proven leadership experience in managing large teams.
·  Strong interpersonal and communication skills.
·  Ability to work under pressure and adapt to a dynamic environment.
·  Passionate about hospitality and customer service excellence.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​team, and  become  the best version of you.