招聘经理 Recruitment Manager

Job description

JOB SUMMARY

 

Supports the hiring process, including recruitment, application, assessment, interviewing and onboarding. Also, supports the turnover process for existing employees as needed. Focuses on delivering Human Resources services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with federal, state and local regulations and company operating procedures.

 

CANDIDATE PROFILE 

 

Education and Experience

• High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

 

CORE WORK ACTIVITIES

 

Managing Recruiting Process

• Maintains and continually identifies new and creative recruiting sources.

• Prepares a calendar of events monthly/annually of all on and off site recruiting events.

• Ensures the hotel is positively represented at all recruiting events.

• Maintains accurate records of recruitment sources.

• Monitors and maintains approved recruitment advertising budget.

• Identifies and implements creative avenues for recruitment advertising.

• Assists in implementation of employee referral program.

 

Managing Assess and Interview Process 

• Ensures all applicants complete required pre-employment assessments and that results are used as dictated by process.

• Assists in screening and interviewing all applicants for management and hourly positions, making hiring recommendations or delegating responsibility as appropriate.

• Schedules interviews as needed.

• Ensures all employees complete hiring process training as appropriate, including interviewing certification.

• Ensures employees follow proper interview process.

• Ensures all interview documentation is properly completed and returned to Human Resources and hiring authorization paperwork is completed before offering employment to candidate.

 

Supporting Hiring and Exit Procedures 

• Tracks the number of working days to fill all open requisitions and addresses issues identified.

• Meets regularly with property leadership to discuss staffing needs, recruitment needs, open requisitions, required and desirable qualifications.

• Ensures that the application, screening, interview and selection process for all candidates is carried out in accordance with hotel policies and procedures and government legal requirements.

• Ensures a process is in place for all job applicants to receive a warm welcome, adequate and clean space for completing an application form, open job listing to review, and given a timeframe they should hear back from the hotel by telephone call or written correspondence along with a fond farewell.

• Coordinates all job offers to be administered only by approved Human Resources staff members.

• Ensures Ritz-Carlton grooming standards are communicated effectively to all prospective new employees. Identify the best means to rectify any deficiencies.

• Prepares and maintains hotel staffing guide. Reviews on bi-weekly or monthly basis with all open job requisitions and adjust where needed. Reviews upcoming occupancy and business levels for operational departments and adjusts where needed.

• Trains and informs employees on hiring process, current open positions, Affirmative Action record keeping procedures, pre-employment drug testing process, reference check requirements, and I-9 Employment Verification process as appropriate.

• Assist with processing employee Visas as needed.

• Maintains knowledge of pertinent employment laws and regulations.

• Maintains confidentiality and security of employee information and hotel records.

• Assists in conducting exit interviews and completing the appropriate exit processes.

• Assists in analysis of exit interview information and shares information as appropriate.

• Assist with the completion and analysis of monthly turnover report.

 

Additional Responsibilities 

• Provides information to supervisors, co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates leadership and peers on relevant information in a timely manner.

• Participates in daily and department meetings as appropriate.

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.