Leisure Club Attendant / Recreation Experience Expert

Job description

The Glasgow Marriott is looking for an enthusiastic and passionate Recreation Experience Expert to join our Leisure Club team. The Recreation Experience Expert takes pride in providing a high level of customer care to all Leisure Club customers, and ensuring the pool is manned at allocated times. Undergoing an exciting refurbishment this year, including all Leisure Club areas, this is certainly the role for you to make a difference and be part of the new product.  

Apply to join the Marriott family and #1 leader in Hospitality, where you can be inspired by what is possible and discover your own future.  Begin your purpose, belong to a global community, and become the best version of you. At Marriott… Be you.  

 

The impact you’ll make.  

You will promote a fun and relaxing atmosphere to guests, whilst promoting the rules and regulations of the leisure facilities intended for the safety and welfare of guests and members. Clean and maintain leisure facilities, equipment, and supplies.  

 

What you’ll do.  

Welcome guests on arrival to required standard, and ensure their details are entered into the computer correctly and efficiently. 

Liaise with the Leisure Manager on a regular basis, about any administrative or special duties, and attend team meetings when required. 

Ensure that cashing up procedures are always adhered to ensuring that all monies and charges are correctly balanced, and security checks are made according to laid down procedures. 

Pool lifeguard duties at specified times during the week, ensuring the pool users are informed of the normal operating procedures.  At times relevant, initiating the Emergency operating procedures. 

Always maintaining a high standard of customer care within the Club.  Motivating members to participate within the Club’s activities. 

Observing use of equipment and assisting members in correct skills and technique for the physical exercise stations. 

To conduct Gymnasium inductions for the general use of the equipment. 

To attend regular training days for the maintenance of pool lifeguard and First Aid skills/qualifications. 

 

This role also requires the ability to move and lift objects weighing up to 25 lbs. In addition, you’ll need to be able to reach overhead and below your knees, including bending, twisting, pulling and stooping, and move over uneven or sloping surfaces. 

  

Who we are looking for.  

We are looking for an enthusiastic, motivated individual who we anticipate will have worked in a similar role within the hospitality or leisure industry. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional attention to detail, interpersonal and communication skills. You will need to be extremely efficient and professionally skilled in: 

Effective communication (verbal, listening, writing) and negotiation skills. 

Nationally recognized Pool Lifeguard Qualification preferable  

First Aid Qualification preferable 

Proactive and reliable 

Responsible and highly motivated 

Responsible Service of Alcohol or Personal License Holder Certificated preferred.  

 

Perks you deserve.  

Explore discounted stays at 9,000 Marriott hotels worldwide   

£5 / €5 Breakfast when staying in participating European hotels   

Discounted food & drink in Marriott restaurants and bars   

Discounts on accommodation for your friends & family   

Free use of Glasgow Marriott Leisure Club facilities   

Wellness and Mental Health Programmes   

Access to curated discounts, rewards, and perks with top brands via our benefits website   

Free meal during shifts   

Staff parking during shifts   

Learning & Development opportunities from entry-level to leadership development   

Opportunities to grow your career with Marriott (local and internationally)  

  

A little more about us…  

The Marriott International brand has more than 500 global locations; we advance in the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.   

 

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.