Operations Research Scientist

Job description

Marriott International offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 5700 properties and 30 brands you'll find us in your neighborhood and in more than 110 countries across the globe. Find Your World™ at Marriott.

Desired profile

JOB SUMMARY

Applies cutting-edge techniques in the development of business solutions to challenging problems in the hospitality industry. This rewarding position provides a career as part of a team that makes a direct revenue impact on Marriott hotels, globally, by providing tools that facilitate data-driven decision making in the disciplines of pricing, revenue management, sales and reservations. Works as part of a team that supports multiple analysis and modeling efforts, provides pricing and statistical modeling and technical expertise; contributes programming and analysis in revenue management and sales systems; analyzes data and builds optimization, statistical and forecasting models to address business needs; delivers business solutions with analytical or research-oriented activities to assist our business in an innovative and impactful manner; functions as a subject matter expert in all phases of the project lifecycle – inception, prototyping, design, testing, rollout and support. The Operations Research team seeks a flexible candidate with a willingness to learn that brings unique perspectives to enable creative data-driven solutions to the challenges at Marriott.

CANDIDATE PROFILE

Education and Experience

Required:
·  Graduate degree in Operations Research or related field (Statistics, Data Science, Mathematics, Management Science, Economics, Computer Science or Engineering)
·  1-2 years' industry or research experience; applying analytical and programming skills against complex mathematical modeling and/or systems development
·  3 years' experience in software development
·  An inherent curiosity in developing solutions to complex and often open-ended business problems
·  An interest in continually learning new techniques and technologies to solve modeling challenges
·  An ability to explain and present mathematical concepts and results to technical and non-technical audiences
Preferred:
·  PhD Operations Research or related field (noted in required)
·  Experience with designing or supporting analytical systems, focusing on model quality and code efficiency
·  Understands complex, discrete data sets with subtle underlying biases
·  Experience performing predictive modeling, forecasting, or statistical analysis on large scale datasets
·  Experience in developing analytic driven solutions to business problems
·  SAS programming (including SAS/HPF, SAS/ETS, and macros).
·  Knowledge and experience with Python (pandas / Numpy / SciPy), Java or C/C++, SQL at an advanced level with an understanding of complexity theory
·  Experience with linear, mixed integer, non-linear or dynamic programming models and familiarity with optimization software (CPLEX, Gurobi).
·  Strong communications skills and ability to work within a team
·  Knowledge of relational databases and object-oriented development environments.

CORE WORK ACTIVITIES

Technical Leadership
·  Trains and/or mentors other team members, and peers as appropriate
·  Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested

Delivering Technology

·  Formulates methods for measuring the effectiveness of pricing and revenue management activities.
·  Prepares detailed specifications for translation of complex business processes into OR models and prototypes
·  Designs and develops requirements for new models and the building thereof
·  Develops and implements efficient, scalable algorithms using appropriate technologies/software/architectures
·  Writes software and utility software tools to create and test new models
·  Assists the Application Delivery teams in support of operations
·  Assists the Application Deliver team in the maintenance of existing models
·  Provides work/cost estimates for client requests
·  Prepares documentation for client review.
·  Conducts reviews, discusses findings, risks and challenges and establishes courses of action

IT Governance
·  Follows all defined IR standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed
·  Maintains a proper balance between business and operational risk
·  Follows the defined project management standards and processes

Service Provider Management

To the extent that this role interacts with service providers:

·  Validates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics.
·  Makes short term plans for the team to effectively utilize resources
·  Monitors Service Provider outcomes
·  Reviews estimates of work effort for client project provided by Service Providers for accuracy
·  Facilitates timely resolution of service delivery problems and minimizes the impact to clients

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.