Night Audit Supervisor (m/f/d)

Job description

Welcome to the Night!

When the city settles down, you ensure our guests continue to experience exceptional service. As an expert of the late hours, you are there for our guests with advice and assistance, making their stay unforgettable even at night. You always keep an eye on the essentials, handling key responsibilities with precision – because for you, it’s not just about ensuring our guests have the perfect night’s sleep, but also about running a smooth night shift at the hotel.

To strengthen our team, we are looking for a Night Audit Supervisor (m/f/d) on a full-time basis, starting immediately.

How we support you in your role:

·  A Safe Harbour: Permanent employment contract
·  Comprehensive Care: Company health insurance
·  Team Spirit: Shared events and a positive team vibe
·  Extras: Holiday and Christmas bonuses, anniversary and birthday gifts
·  Recognition: “Employee of the Month” and other awards with bonuses
·  Discounts: Reduced rates at over 8,300 Marriott hotels worldwide, 20% off in our restaurants, bars, and spa offers
·  Exclusive Perks: Additional discounts in our own restaurants and bars, as well as in the Munich Marriott Hotels

What to expect:

·  Independent management of the night shift, ensuring smooth operations
·  Acting as the primary contact for guests during the night and addressing all their concerns
·  Checking in late arrivals and checking out early departures
·  Preparing and reviewing daily financial reports and reconciliations
·  Monitoring hotel security and coordinating emergency situations
·  Assisting the Front Office Team with administrative tasks
·  Preparing the shift handover to the day team and passing on key information

What we’re looking for:

·  Completed vocational training or degree in hospitality
·  Initial experience at the reception desk or in hotel night services is an advantage
·  Passion for hospitality and a genuine enjoyment of working with our international guests
·  Absolute reliability and a strong sense of responsibility
·  Flexibility, solution-oriented thinking, and multitasking skills
·  Proficiency in MS Office; knowledge of Opera hotel software is a plus
·  Good German and excellent English skills

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.