Multi Property Sales Executive

Job description

Multi Property Sales Executive

Bristol Marriott Royal and Delta Hotels by Marriott Bristol City Centre have an exciting opportunity for a Multi-Property Sales Executive to join the Sales & Events team, working across two of the largest and most prestigious hotels in Bristol!

Based at Delta Hotels by Marriott Bristol City Centre, we are located in the heart of Bristol near Cabot Circus, and the destination of choice for business travellers and tourists alike.

Marriott’s award winning in house development program recognizes, nurtures and promotes talent. Benefit from industry leading training, whilst also having the opportunity to transfer internationally within one of the largest hotel networks in the world!

Main Duties of the role include –

· Ability to cross sell across multiple hotels.

· Convert business through proposal, negotiation and contractual agreement to ensure all revenue potential and targets are achieved

· Liaise closely with clients to establish needs and expectations and maintain records to develop sales opportunities

· Responds to telephone enquires/electronic requests for allocated business in the defined timeline.

· Perform general office duties to support Sales & Marketing. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).

· Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.

· Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

· Ensure follow up takes place with clients and opportunities are sought for repeat bookings

· Focus on the customer and find ways to meet and exceed their expectations

What do you need to apply?

· Previous experience within a sales office or similar environment with good selling skills and understanding of sales processes

· Sales and co-ordination experience with relevant comparable market with a proven record of sales achievement

· Good customer development and relationship management skills

· Excellent negotiation skills

· Strong administrative and interpersonal skills

· Keyboard skills and computer input

We also look for enthusiasm, ability to adapt and be proactive, well presented, excellent customer service, organisation and communication skills.

This is a 40 Hour, full-time Monday – Friday hourly paid role of £12.31p/h, plus quarterly bonus eligible!

Benefits include -

Exciting Sales Incentives and Initiative Rewards

Associate Service Awards and Recognition Gifts

Fully Funded Apprenticeships (T&C’s apply)

Free use of our on-site Gym

Discounted stays at Marriott hotels worldwide for you and your friends and family

Cycle to work scheme

Free Car parking

Free hot meals on shifts

Uniform

A little more about us…

The Marriott International brand has more than 500 global locations; we advance in the art of hosting so that our guests can travel brilliantly. As an associate with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Job Type: Full-time

Pay: £12.31 per hour

Benefits:

 

·  Company pension
·  Employee discount
·  Gym membership
·  On-site parking

 

Schedule:

 

·  8 hour shift

 

Work Location: In person

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.