Multi-Property Director of Sales & Distribution (m/w/d)

Job description

Be empowered.

·  Begin: Permanent employment contract, targeted onboarding program, “Be our guest” program
·  Belong: A friendly and diverse team from different nations, flat hierarchies with quick decision-making processes and regular feedback, a management team that motivates, encourages and inspires you
·  Become: Wide range of internal and external training courses, individual development plans, excellent opportunities for advancement and transfer opportunities to our sister hotels
·  Be balanced: Consideration of your roster preferences and plannable working hours 
·  Be connected: Numerous employee events and team-building activities to foster a sense of community
·  Be honored: Bonus program, parking or discounted Deutschlandticket, appreciation bonuses, free cleaning of uniforms/business attire, capital-forming benefits, discounted employee accommodation and F&B discount in over 8,000 Marriott hotels worldwide
·  Be well: Various wellbeing and (mental) health offers, Serve360 initiatives, healthy and delicious food in our canteen and numerous opportunities for social engagement
·  Be bold & make the choice! 5 options and the choice is yours: discounted Deutschlandticket or fuel voucher / subsidy for a membership at URBAN SPORTS CLUB / company health insurance / company pension plan / company disability insurance

Be you.

Marriott or Courtyard? Why choose when you can have both?

Your main responsibilities will include:

·  Leading the integrated sales team (11 employees)
·  Managing all sales and distribution activities in all segments at the local and international level
·  Taking overall responsibility for achieving all sales targets
·  Building and maintaining internal and external stakeholder relationships 
·  Develop and implement commercial strategies and measures to achieve hotel sales, revenue and market share targets
·  Take responsibility for implementing Marriott International's global sales strategy and ensuring that the hotels' sales activities meet Marriott International standards and guidelines
·  Promote sales efficiency to increase customer satisfaction
·  Analyze available resources to explore new business opportunities (e.g. through competitive analysis)
·  Analysis of hotel market share reports and month-end reports to provide recommendations to maximize results
·  Responsibility for the performance and optimization of all channels, including third-party channels such as OTAs and group distribution platforms, as well as Marriott programs
·  Support in developing the hotel's positioning in the market and shaping the hotel's positioning strategy
·  Developing a trusting and respectful business partnership with the owners of the hotels
·  Controlling and analyzing the success of the implemented measures and reporting on them
·  Key account & CRM management
·  Networking and representing the hotel at events and trade fairs
·  Working closely with all relevant departments, in particular revenue management, marketing and finance, to ensure the long-term commercial success of the hotels 
·  Promoting the sales skills of the sales team through targeted training and qualification measures
·  Conducting regular employee and appraisal interviews
·  Defining and monitoring the monthly and annual objectives of individual employees and the entire department
·  Supporting the creation of the budget and business plan
·  Participating in all relevant internal and external department meetings 
·  Long-term personnel planning in cooperation with the human resources department
·  Consideration and compliance with all Marriott and Courtyard standards

 

Be able.

·  Completed commercial vocational training or completed vocational training or studies in the hotel industry or a comparable qualification
·  Several years of professional experience in sales as well as experience, ideally in the premium hotel industry
·  Profound professional experience in an equivalent position
·  Good knowledge of German and English, both written and spoken
·  Confident use of CRM tools
·  Very good knowledge of the common MS Office applications
·  Professional sales know-how and sophisticated sales skills
·  Excellent verbal and written communication skills and presentation skills 
·  Very good understanding of sales systems, instruments, principles and processes
·  Ability to develop and implement sales strategies and ability to assess and analyze financial reports
·  In-depth knowledge of market trends and excellent networking skills
·  Ability to build and strengthen customer relationships
·  Strategic planning skills and effective decision-making skills
·  Strong communication skills, ability to work in a team, and mentoring and coaching skills
·  Conflict-, complaint-, and change management
·  Service orientation and excellent time management
·  Strong leadership skills and impressive hands-on mentality
·  Excellent sales skills, strong numerical and analytical thinking skills 
·  Independent, precise and responsible way of working as well as discreet and confidential handling of internal information
·  Excellent manners, a well-groomed and friendly appearance as well as a confident and professional manner 

Be connected.

We look forward to meeting you! As soon as we receive your application, we will send you a confirmation and get back to you as soon as possible!
Do you have any questions? Our human resources department will be happy to help: +49 (0) 221 94 222 6300

 

Be inspired.

Our hotels on Instagram: @marriottcologne  and @courtyardcologne

Marriott Careers on Instagram: @marriottkarriere

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.