Mini Bar Attendant - W London

Job description

Join our vibrant team at W London

Located in Soho, W London owns the stage in the epicentre of the city’s cultural core. Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End

What You'll Do!

As a Mini Bar Attendant at W London, a crucial part of your job is not only to refresh the Mini Bar but also to create memorable experiences, establish a connection and add a personal touch! You work closely with In Room Dining, Style, and the Welcome Desk as we know that team work is how we can achieve outstanding service quality for our guests.

This role requires the following responsibilities, which include but are not limited to;

·  Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
·  Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
·  Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
·  Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
·  Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets.
·  Welcome and acknowledge all guests according to company standards.
·  Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

W London - Why anywhere else?

·  Meals  - Tasty and Varied Complimentary Meals in our Green Room canteen.
·  Service Charge -  Paid each month! 
·  Learning and Growing -  Access to the best digital and classroom based training resources and cross exposure opportunities
·  Apprenticeships -  Opportunities to undertake an apprenticeship to support your development in your role.
·  Holiday - 28 days of holiday including public holidays (enhanced holiday benefit based on length of service)
·  Uniform Provided -  Dry cleaning included.
·  Company Pension   Scheme –  Save for your future.
·  Take Care -  Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
·  Celebrate  - Awards and Recognition Celebrations
·  BenefitHub - Access to further discounts for shopping, cinema tickets, technology and more!
·  Events -  Monthly Calendar of Associate Focused & Fun Events
·  Long Service Recognition - Dedicated appreciation events for when you reach career milestones within the company.
·  Global Marriott Hotel Discounts – Accessible to you and your loved ones, travel the world with Marriott International.
·  Food & Beverage Discounts - 20% Discount in all F&B outlets within Marriott Properties
·  Spa Discounts  – 30% discount in our Away Spa

  ELIGIBILITY TO WORK IN THE UK

Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process.

W Hotels are an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.