Manager on Duty & Safety Officer (m/f/d)

Job description

Additional Information ***new opening***
Job Number 23182585
Job Category Rooms & Guest Services Operations
Location Munich Marriott Hotel City West, Landsberger Strasse 156, Munich, Bayern, Germany VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

***work permit for EU/Germany and German language skills are mandatory***

The Munich Marriott City West sets new benchmarks and standards in meetings & events. Inspired by the Bavarian lifestyle and with 398 guest rooms and suites and nearly 5000 sqm of public space, including a state-of-the-art conference center, customized and first-class event needs are put into practice. The upscale concept includes the Italian restaurant & Vineria Assoluto with open show kitchen, the Assoluto Caffe and the Westhub Lounge & Bar, offering an outstanding culinary offering combined with warm hospitality in a stylish ambience. Our guests are also delighted by the spectacular roof terrace and MClub Lounge with panoramic views over the city, all the way to the Bavarian Alps. The hotel is located in the lively Westend, centrally located in the immediate vicinity of Munich's Old Town and within walking distance of the famous Oktoberfest grounds.

JOIN OUR HOTELTEAM

.... as Manager on Duty & Safety Officer (m/f/d) for the newly opened Munich Marriott City West!

Who we are looking for...

You are a host, problem solver and eagle eye all in one! You are someone with a lot of experience in daily hotel operations, have a knack for guests and are attentive in everything you do. Nothing escapes your attention on your daily safety rounds, and you spot potential hazards before they arise. You create guidelines and processes for the hotel to ensure the safety of guests & employees and work closely with hotel management on this. During your Manager on Duty shifts you are hands-on and support the teams with words and deeds.

 

What your responsibilities are...

·  You are present with the guests, interested in their experiences and are a professional in the area of complaint management 
·  You are \