Maintenance Supervisor

Job description

The impact you’ll make  

First impressions are everything. And you’ll set the tone for every guest’s stay. When a guest walks into our Hotel – imagine that first look around they take, followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect. Everything is working just the way it should.  

As Maintenance Supervisor, you will support the manager in all maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. 

 

The Role:

You will be responsible for carrying out any repair or rectifying any maintenance issues throughout the hotel as and when they arise 

You will respond to and attend to guest repair requests 

You will perform preventative maintenance on tools, kitchen and mechanical equipment 

You will be an excellent communicator and build excellent relationships with departments across the hotel 

Assist with maintaining the physical appearance and operational efficiency of the hotel including physical, mechanical, electrical, plumbing etc 

Assist with energy saving and green initiatives within the hotel  

Assist with inventory organisation and ordering 

Ensure building and equipment licenses and certifications are current

Maintain property life safety systems, fire fighting equipment, sprinkler systems and alarm systems

Deliver memorable guest experiences which support in driving Intent to recommend scores

Monitor and analyse guest satisfaction survey results to ensure these continually improve

Work alongside front office and housekeeping to ensure rooms are ready for arrival

Ensure hotel and team are using Transcendent Maintenance system

Ensue all guest complaints are resolved in a timely manor and logged correctly

Anticipate guest needs to deliver an above and beyond experience

Prepare departmental rota’s, ordering and payroll inline with budget

Contact contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines

Selects and orders or purchasing new equipment, supplies, and furnishings.

Support the manager with training and developing maintenance team members 

 

Perks you deserve:

We’ll support you in and out of the workplace by offering:

· Free Access to the Leisure facilities, because your wellbeing is important

· Discounted rounds of golf and use of the driving range

· Free meals at work

· Free uniform & dry-cleaning service

· Free enrolment of Perks at Work - Access to unlimited deals from retailers to restaurants to cinema’s and more

· Marriott Discount Card enabling benefits from hotel room discounts for you and friends and family, gift shops and F&B across 130 countries

· 20 days holiday increasing with service

· Annual Performance Review pay

· Cycle to work scheme

· Pension & Life Assurance

· Employee Assistant Program

· Comprehensive Training and Development program

· Company Pension scheme, we match your contributions up to 6%

· Private Medical Cover

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, age and veteran status, or any other basis covered under applicable law.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.