Loss Prevention Officer
London (Greater London) Sales
Job description
We are looking for a Loss Prevention Officer!
Your new career at the London Marriott Canary Wharf Hotel & Executive Apartments
London Marriott Hotel Canary Wharf is ideally situated on the waterfront, just moments from the Canary Wharf Jubilee Line tube and West India Quay DLR. Part of Marriott International, the world’s largest and most celebrated hospitality brand, our five-star hotel is the perfect place to take your career to a whole new level.
POSITION SUMMARY
As a Loss Prevention Officer at London Marriott Canary Wharf Hotel and Executive Apartments , you are responsible for protecting the most valuable assets within the hotel, the building itself its associates, and its guests.
DUTIES
· Patrol all areas of the property
· Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
· Lock property entrances when required
· Conduct daily physical hazard inspections
· Respond to accidents, contact EMS or administer first aid/CPR as required
· Assist guests/employees during emergency situations
· Notify appropriate individuals in the event of accidents, attacks, or other incidents
· Defuse guest/employee disturbances
· Call for outside assistance if necessary
· Complete incident reports to document all Security/Loss Prevention related incidents
· Handle all interruptions and complaints
· Resolve safety hazard situations
· Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
· Report to scenes of vehicle accidents/thefts
· Call for assistance using proper code responses
· Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals
· Conduct investigations and gather evidence
· Conduct interviews with relevant parties as part of wider security investigations
· Complete appropriate safety training and certifications to perform work tasks.
PERKS YOU DESERVE
· Discounted accommodation at Marriott properties across the globe
· Discounts at Marriott F&B outlets across the globe
· Free uniform & dry-cleaning service.
· Free enrolment to BenefitHub providing you with access to unlimited deals of retailers and more.
· Employee Assistance Program
· Training and Development opportunities
Apply Now!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.