Internship Trainee – Front Office

Job description

Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you'll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at https://www.marriott.com/marriott-brands.mi Find Your World.™

Le Meridien Mina Seyahi Beach Resort & Marina , ideally located alongside Dubai's largest private white sand beach, Le Méridien Mina Seyahi Beach Resort & Marina is an iconic destination among the most luxurious of Dubai Beach Resorts. Featuring a classic chic decor with subtle purple accents, our 220 Rooms and suites are designed to stimulate your creativity while offering breath-taking views and outstanding resort facilities will enrich your experience.

The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat settled on Jumeirah Beach, the resort offers the perfect destination for the entire family to unwind and recharge with a breath-taking array of recreation activities, and close proximity to major Dubai local attractions. Featuring exceptional views over the Arabian Gulf, our impressive neoclassical architecture fills our five-star luxury beach resort in Dubai with charm and inspiration.

The Front Office Department is responsible in ensuring that guests are provided with an excellent welcoming service as well as making sure that guests will have a smooth check-in, uncompromising stay, and check out experience. This department will also help in up selling of rooms and gives an inside of the best places to visit in town.

We are offering a 6 month Front Office Internship in a vibrant environment that is Dubai within a dynamic team of more than 50 nationalities.

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kick starting your dream career, and joining us on your journey!

Welcoming patrons from all over the world, we offer the best of the guest experiences in the complex with stunning rooms, extensive dining options and exciting recreational activities. Being the first point of contact for the guests, the Front Office team is on top of their game at all times, ensuring no guest is turned away without a positive service experience. In the 6 months of Internship, you would be working alongside and supporting a diverse team of experienced professionals from over 50 countries, giving you a good peek into the exciting journey that lies ahead with Marriott Hotels, at the same time learning from the best in the industry.

Job responsibilities will include, but not limited to the following:


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Welcome and acknowledge all guests according to company standards and pleasant demeanor.

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Demonstrate a high level of customer service at all times

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Anticipate and address guests' needs, assist, and thank guests with genuine appreciation.

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Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets

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Ensure adherence to quality expectations and standards.

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Ensure exceptional customer experience by providing services that are above and beyond for customer satisfaction.

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Maintains high visibility in public areas during peak times.

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Support all co-workers and treat them with dignity and respect.

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Assist other departments wherever necessary and maintain good working relationships with Team Members

·
Perform other reasonable job duties as requested by Supervisors.

Desired profile

Qualifications :

To move into this position you should meet the following requirements:


·  Should be a student in a reputable hospitality school
·  Excellent communication skills and good command of English language
·  Good interpersonal skills
·  Knowledge in computer
·  Smart in appearance and well groomed
·  Full time outdoor work and fit to work 2 shifts (Afternoon & night)
·  Multiple language ability, an advantage

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.