Intern - Concierge 服務中心實習生

Job description

Purpose of Role

Monitor the front driveway to ensure a smooth flow of traffic (vehicle and pedestrian).

Responsible for providing an inviting and fun welcome and farewell to all guests entering/leaving the hotel. 

Assist both arriving and departing guests with luggage storage handling to and from their rooms. 

Increasing ability and willing to take Airport daily operation training to preferment as senior Welcome Ambassador.   

Provide Whatever/Whenever service to guests to ensure that they have a memorable experience with us. 

Responsibly Description

-Welcome and Farewell to guests in a warm and enthusiastic manner. 

-Seek out and take advantage of opportunities to WOW guests. 

-Recognize visiting regular guests and WIPs.

-Help with request and organise of taxis or Hotel Transportation for guests.

-Escort guests to various places around the hotel. Introduce self in the meantime and offer Whatever/Whenever service.

-Follow all company policies and procedures and is in accordance with local law.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.