HR and L&D Administrator

Job description

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we've got – on property and off. When guests stay with us, it's not just a room with a bed that they're buying. It's an experience. We're looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

This is a Fixed Term Contract for 12 months

Desired profile

Qualifications :

The HR Administrator provides administrative support to the HR department (covering specifically generalist HR duties and support to the L&D function), ensuring reports, documentation and files are up to date and compliant with legislation. The HR Administrator works with the HR team to ensure timely delivery of services to both internal and external customers as well as being the point of contact for day-to-day queries on administrative issues in support of teams across multiple London hotels and the complex office.

ESSENTIAL FUNCTIONS

·  This role will be split 50% HR admin and 50% L&D Admin.
·  Act as first point of contact for all general HR administration-related queries.
·  Constantly designs and evolves more effective ways of responding to internal and external customers, using technology and new processes.
·  Ensure HR support is accessible for associates (open door policy) and basic questions are answered effectively and on time via a variety of communication channels.
·  Operates HR services with the customer in mind, championing Marriott service culture and a ‘people first' focus, to deliver services according to agreed internal service level agreements.
·  Ensure that all documents and HR and training records/files are up to date and organized. Complete regular audits to ensure ongoing compliance for all required legislation and as per Marriott policies (ie Immigration compliance etc)
·  Ensure HR related systems are maintained, updated, audited and compliant with all required legislation and business needs (Fourth Hospitality, People Soft, MyLearning etc.)
·  Maintain up to date filing system of paper and electronic information, accessible and understood by the full HR team.
·  Ensure confidentiality of employee information is maintained at all time in line with Data Protection legislation.
·  Prepare and issue documents requested by associates, such as references.
·  Prepare and issue relevant documents to all new starters, including name badges, access card, correct IT user access and general information.
·  Responsible for administrative support to select Central London HR teams, such as handling mail, purchase orders, office organisation and equipment maintenance
·  Communicate with internal and external customers through email, phone or written communication, ensuring this is on-brand and in line with Marriott standards
·  Coordinate the bi-weekly company On-Boarding sessions and delivery
·  Deliver company On-Boarding Day 1 and plan Day 2 in conjunction with the Departmental Trainers of each hotel
·  Maintain accurate and up to date records of all training activities using LMS systems (myLearning & FLOW) and provide management information regarding training needs to key department heads
·  Ensure all employee training requests are responded to in a timely manner and follow up is conducted where appropriate
·  Monitor the training registrations using Evenbritre on a weekly basis and highlight to the L&D Department as well as the HR team onsite any risks or shortcomings
·  Take charge of the EDUK (our training room) by ensuring it is safe, clean and fully equipped with the necessary training material on a regular basis
·  Assist the L&D team with the preparation of the training material needed in advance (ordering, printing, stocking, assembling ext.)
·  Consistently promote the benefits of L&D initiatives and the opportunities they provide, participate in the creation of a strong training culture amongst all associates

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions:

· Act as team member on HR projects as requested

· Cover team absences and holidays as needed

· Support social, recognition and community events

· Act as the go-to-person for HR-administration related questions from associates

· Support L&D and on-boarding function when needed (i.e. larger scale training drives, etc.)

· Deliver Marriott core messages to all associates



SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

·  The ability to work accurately, with attention to detail
·  Strong administration, organization and time management skills
·  Understands and respects high level of confidentiality
·  Excellent interpersonal and customer-facing skills
·  Strong communication skills, both written and verbal
·  Enjoys working with people and as part of a team
·  Ability to manage conflicting demands and prioritize tasks

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.