Housing Supervisor (Talents/Staff accommodation)
Muscat, عُمان HR / Training
Job description
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.
Desired profile
Qualifications :
Job Summary
Reports to the Human Resources Manager (Talent Resources department). Responsible for staff dormitory operations, including ensuring the Talent accommodation (Staff accommodation) is in safe and clean and Housing policies are followed by talents/staff.
Managing Employee Housing Goals
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Based on the Staff Accommodation Enrollment Request, assign rooms to the staff on check -in day.
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Checks in the staff with the Staff Accommodation Check In / Check Out Form and issues the linen and key to the staff
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Upon staff check-out from the dormitory, completes clearance as per the Staff Accommodation Check In / Check Out Form and reports to Human Resources office for any further follow up.
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Inspects the cleanliness status of the Accommodation Public Areas and the staff rooms on daily basis and corrects issues as needed.
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Schedules regular Accommodation cleanliness inspection
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Liaises with contractor for pest control on regular basis
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Implements the Accommodation/Housing Rules and Regulations.
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Report special disciplinary issues to Human Resources office and educates employees as needed.
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Maintains room key copies per policy. .
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Liaises with contractor to conduct regular checks on the fire equipment and room electrical facilities; keeps records per policy.
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Supports HR Office in cooperation with hotel Loss Prevention to organize dormitory Fire Drill on regular basis.
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Implement the Housing/Accommodation Visitor Policy.
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Maintains knowledge of Accommodation contract terms and reports/ follows up for any deviations to the contract.
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Completes the Accommodation staff duty roaster per required schedule and submits for approval.
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Maintains records of Accommodation issues (e.g., maintenance requests, special staff requests, and check in and out details).
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Updates rooming list on weekly basis and submits to Human Resources.
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Assist Human Resources with the Linen Purchase/ Replacement Plan per appropriate schedule.
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Liaises with Laundry/any other respective partner to change the linens on weekly basis.
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Maintains the appropriate amount of store items (e.g., chemicals, garbage bags).
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Maintains an inventory for all dormitory items owned by the location (e.g., bunk beds, wardrobe, linens, electrical utensils, chemicals).
Conducting Human Resource Activities
· Solicits employee feedback, utilizing an “open door” policy.
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Brings issues concerning employee satisfaction to the attention of the Human Resources.
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Participates in employee progressive discipline procedures.
Additional Responsibilities
· Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Analyzes information and evaluating results to choose the best solution and solve problems.
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Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.