Description de l'offre
The Glasgow Marriott have a fantastic opportunity for a Housekeeping Supervisor (Maternity Cover) to join our Housekeeping Team on a Full Time Fix Term Basis until July 2019.
Set in a bustling, cosmopolitan city with a renowned business centre and prestigious shopping, the four-star Glasgow Marriott Hotel puts you in the heart of it all. Our luxury Glasgow hotel's location is within a five-minute stroll to nightlife, the Scottish Exhibition and Conference Centre, the Hydro arena, and one of the best shopping areas outside London. Perfect for business or leisure, we are one of the top luxury hotels in Glasgow, offering air-conditioned rooms, wireless Internet and 12 conference rooms, one of which accommodates 550 guests for a dinner reception. Our executive chef invites you to our Source Restaurant, where you will savour international cuisine and carefully selected wine pairings. Rejuvenate with a visit to our Leisure Club's indoor pool, sauna and gym. At Glasgow Marriott Hotel our friendly, experienced staff awaits your arrival.
Follow us on our Glasgow Marriott Facebook page and on Instagram to find out more about our current promotions and specials.
Marriott Hotels , Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
· Experience of working in a similar environment essential
· Experience of supervising others
· Excellent interpersonal and communication skills
· Good Level of English is essential
· To be familiar with any legislation such as COSHH and Health and Safety
· Excellent Customer Services skills
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.