Housekeeping Supervisor

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Malak Holdings. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job description
Our hotel is currently seeking a dedicated and enthusiastic Housekeeping Supervisor to join our highly efficient housekeeping team. The Housekeeping Supervisor, will work directly with the Executive Housekeeper to ensure policies and procedures are met and a smooth operation of the Housekeeping Department is realized on a daily basis. We are looking for an ideal candidate who possesses organizational skills, good physical strength and stamina to perform well under pressure. They should also have a strong desire to provide excellent service to guests and take pride in their work. While previous hotel experience is preferred, we are open to considering other relevant experience as well.

Key Responsibilities
•    Scheduling and creating daily work assignments.
•    Working with Room Checker and Front Desk to ensure the prompt return of clean rooms for resale to incoming guests.
•    Promote a culture of well-being and health and safety within the team.
•    Inspection of guest rooms and public areas for compliance with established cleanliness, maintenance and set up standards.
•    Various administrative duties such as scheduling, payroll and supply orders.
•    Supervision, coaching and training of Room Attendants and House Attendants.
•    Thorough cleaning of assigned guest rooms within allotted time while adhering to Westin brand standards.
•    Maintaining proper use of cleaning supplies and equipment.
•    Reporting necessary maintenance items for repair to ensure a positive guest experience.
•    Exceeding guest expectations by responding in a professional manner to all guest inquiries and concerns.

Requirements:

• At least one year of experience in similar positions in the Housekeeping area.
• Work Location: In person
• Victoria, BC V9B 6R3: reliably commute or plan to relocate before starting work (required)

What We Offer
• Pay: From $23.00 per hour

Benefits:
• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• On-site gym
• On-site parking
• Paid time off
• Vision care
• Wellness program

The hourly rate of pay for this position is $23.00.

This company is an equal opportunity employer.

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