Housekeeping Porter

Job description

We are currently recruiting for a Housekeeping Porter to join our Housekeeping Team at the Sheraton Grand Hotel & Spa. 

Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 and our One Square Restaurant and bar.

Role:

Act as a liaison between Housekeeping, Guests and other departments to ensure a positive hotel experience for guest rooms and public areas. This position provides a visible and accessible floor presence in order to anticipate, understand and act upon Housekeeping associates’ needs. The position responds to guest requests on the floor and additionally will assist the Executive Housekeeper with day-to-day operations of the housekeeping departments.

Essential Functions:

To ensure that all areas under his/her control are maintained to the highest standards of cleanliness and tidiness.

Collection and delivery of guest laundry in a timely and efficient manner.

Responsible for delivery, collection and making up of cots to required standard.

Responsible for maintaining standards of irons and ironing boards.

Delivery of, duvets, pillows and bedboards and maintaining service area supplies as required.

Responsible for ensuring service areas and lifts are clean and well maintained at all times, removing any rubbish, dirty crockery, glassware etc. 

Assist in training new porters as and when required.

Answering pager and dealing with all requests and general housekeeping enquiries

 

Requirements:

Our ideal candidate will project a pleasant and positive professional image to all contacts at all times. 

You will have experience within a Housekeeping department within a 5 star environment. Our expectations of you will be that you are able to work on your own initiative as well as part of a team and have a strong desire to improve on your skills and knowledge. 

You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brands standards.

 

 

Benefits:

So why work for the world’s largest hospitality company? 

A competitive salary plus free meals whilst on duty. 

28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service 

Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction 

50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels! 

Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub 

50% off Spa Treatments and £50 gym membership within our One Spa! 

 24/7 and employee healthcare plan with access to Mental Healthcare first aiders 

Refer a friend to work with us and receive a £500 bonus 

Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities 

 

Many more benefits however most importantly, we’ll help you grow, and develop you as an individual

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​  begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.