Housekeeping Manager - Franchised

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Sun Development and Management Corporation. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Beautiful, newly renovated 130 suite Marriott Residence Inn Warrenville is looking for an energetic and independent Executive Housekeeper.

FUNCTIONS/RESPONSIBILITIES:

Manage the day-to-day activities of the housekeeping department, including planning, scheduling and organizing work to ensure proper coverage.
Communicate and enforce policies and procedures.
Monitor expenses, protect the property assets and lead a cohesive team of employees to ensure that all company standards are achieved.
Provide open communications, training, coaching and counseling, as well as providing performance feedback to ensure maximum efficiency.
Respond to guest concerns and complaints, ensuring that corrective measures are in place and being utilized
Monitor and ensure proper ordering is in place for chemicals used within the housekeeping department.
Perform housekeeping tasks as needed, including cleaning of guest rooms and all other housekeeping functions
Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house
Conduct comprehensive department meetings to include procedural reviews and events which warrant special handling and detailed information, as well as pre-shift “stand ups” to review all information pertinent to the days activities
Establish and monitor par levels for supplies and equipment, and replenish shortages and other business supplies for daily business
Ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Respond to guest requests, concerns and problems to ensure guest satisfaction.
Implement and monitor a lost and found program to ensure property handling of said items.
Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
When needed, assist other departments and employees with any tasks requested by a supervisor or manager

Prior experience in Housekeeping Department

Pay: From $55,000.00 per year

Benefits:
Bonus eligible position
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person

This company is an equal opportunity employer.

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