Housekeeper (Casual)

Job description

Worsley Park Marriott Hotel & Country Club offers its associates a competitive salary, gym membership, staff meals, car parking and generous global hotel discounts.

This highly acclaimed hotel is recognised as one of the leading Hotel & Country Clubs in the North of England. Worsley Park boasts an award winning, championship golf course along with the recently launched ‘Grill in The Park' restaurant, offering modern, fresh cuisine in a rustic setting.

Positioned as Manchester's Metropolitan Country Club, Worsley Park attracts a diverse business mix including weddings, large conference and groups, leisure and many sports teams. With great leisure facilities and spacious, well appointed guest rooms, modern food and beverage outlets and meeting spaces with a high focus on culinary excellence.

Worsley Park is located near to Manchester United Football Club, Media City UK, The Trafford Centre and the many cultural, shopping and social attractions of the city centre.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Find Your World™ at Marriott Hotels.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Desired profile

Job Summary

The role of the Housekeeper is to prepare rooms for guest arrivals and refreshed during their stay, responding promptly to any other requests from guests or other departments. Guest rooms should be entered following the appropriate procedure for gaining access and ensuring vacancy before entering.

Full training is provided to ensure that rooms are prepared to the appropriate standard. This includes the making of beds, folding of linens and cleaning of bathrooms.

Check that all appliances are present in the room and in working order, with desk items, furniture and appliances straightened, dusted and polished. Guest amenities and supplies in rooms should be replaced with clean items. These include dirty linens, room service items, bins and beverage stations.

Walls and furnishings should be inspected for marks or damage which should then be removed or reported as necessary. Carpets vacuumed and any other floor care duties performed (e.g., in guest rooms and hallway). At the end of each shift, carts should be replenished with supplies and transported to the assigned area.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.