Host/Hostess (m/f/d) - fixed-term contract

Job description

Uniquely located, vis-à-vis the Vienna State Opera, the Hotel Bristol combines the pulsation of the big city with living history - and has done so for over 130 years. An Art Deco jewel, complemented by modern design, it has always been famous and legendary: suites with a view of the State Opera, the valuable original paintings and antiques, and the open fireplace in the Restaurant Lounge. Equally remarkable is the American Bar. Going out or coming home, the Hotel Bristol is a popular starting point and meeting place at the same time.

 

A welcoming smile is everything!

Being a host is your passion. You enjoy making others feel at home. You know our offer in the restaurants down to the smallest detail and are happy to share your knowledge with our guests. You communicate professionally - both personally and in writing. A warm welcome and farewell comes natural to you andd your friendly, courteous demeanor is noticeable for our guests. Only one thing counts for you: that all of our guests keep their visit to our restaurant in good memory for a long time.

 

This is what your day looks like:

·  Welcoming and placing the guests
·  Cloakroom management
·  Prepare and mark table reservations
·  Processing of reservations and inquiries (by phone and email)
·  Support of the restaurant manager with administrative activities
·  Ensuring a high quality of 

 

This is what we expect from you:

·  Professional experience in the upscale hotel industry in the area of ​​guest relations or a comparable position would be an advantage
·  Very good knowledge of German and English, other foreign languages ​​would be an advantage
·  MS Office knowledge
·  Excellent manners and first class appearance
·  Friendly, open-minded, team-oriented personality
·   Service-oriented thinking and acting
·  Reliability, a sense of responsibility and independence
·  Very good teamwork skills and an eye for detail
·  A positive outlook on life, open-mindedness and a friendly nature

Would you like a little more?

·  Discover over 8,000 hotels and their F&B outlets at attractive employee rates - whether solo, with friends, or family
·  Free dining at the staff restaurant - balanced meal plan as well as beverages, all day long
·  1 extra day off on your birthday
·  Promote fitness and physical well-being with discounted sports offerings or participation in sports events 
·  Access company medical services including Shiatsu, vaccinations, and health screenings right at the hotel
·  Free uniforms and cleaning, plus discounts on personal clothing cleaning services
·  Participate in our "Refer a Friend" program with rewards for successful referrals
·  Discounts at local businesses and Vouchers for nearby grocery store for everyone
·  Free period products and discounts at sustainable and fair-trade companies
·  And much more... let's talk about it in the job interview! 

 

This employment is classified in the collective agreement of the hotel industry in wage group 3, the actual salary is of course based on your qualifications and will be overpaid.  

For this position, we can offer you an inexpensive apartment near the hotel so that you can arrive in peace during the first weeks. 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin  your purpose,  belong  to an amazing global team, and  become  the best version of you.