Host/Hostess
Budapest, HUNGARY Hotels - Restaurants
Job description
POSITION SUMMARY
Beyond the urban fairytale, awaits an unmatched experience at W Budapest, a premier hotel in Budapest. Discover the city dubbed the Queen of the Danube River, where bold design meets heritage through 151 stylish guest rooms, including 45 suites. This Budapest luxury hotel blends history with modern luxury, creating a vibe between ballet and beats, elegance and edge, established and avant-garde. Housed inside a palace on a UNESCO heritage site, W Budapest offers an elevated experience in the heart of the city.
· Greets guests warmly as they enter the establishment.
· Manages reservations and seating arrangements efficiently.
· Guides guests to their tables and hands out menus.
· Answers questions about wait times and makes guests comfortable while they wait.
· Coordinates with the waitstaff to ensure smooth table turnover.
· Keeps track of guest flow and manages the waiting list.
· Thanks guests as they leave and invites them to return.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.