Heart of House Specialist (Steward)

Job description

Function

The successful incumbent is to ensure the highest standard of cleanliness is maintained throughout the Hotel and to assist where necessary within the department according to Marriott International Policies and Procedures.

Required Experience & Qualifications

·  6 months to 1-year experience as a cleaner or steward working in a similar hospitality environment 
·  Ability to work without supervision
·  Customer / staff focused
·  Team orientation
·  Able to work flexible hours and shifts
·  Preference will be given to South African citizens 

Key Responsibilities

·  Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. 
·  Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. 
·  Receive deliveries, store perishables properly, and rotate stock. 
·  Ensure clean wares are stored in appropriate areas. 
·  Use detergent, rinsing, and sanitizing chemicals to clean dishes. 
·  Rack and spray all racked items with hot water to loosen and remove food residue. 
·  Sort, soak, and wash/re-wash silverware. 
·  Empty and maintain trashcans and dumpster area. 
·  Clean and mop all areas in assigned departments. 
·  Dispose of glass in the proper containers. 
·  Break down cardboard boxes and place them and other recyclables in the recycle bin. 
·  Protect company assets. 
·  Speak with others using clear and professional language. 
·  Develop and maintain positive working relationships with others; support team to reach common goals. 
·  Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. 
·  Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. 
·  Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​team, and  become  the best version of you.