Guest Experience Night Supervisor

Job description

The Delta Hotels by Marriott Bristol City Centre has an opportunity for a night reception supervisor to join our Front Office team. 

The four star award-winning Delta Hotels by Marriott Bristol City Centre is ideally located in the heart of Bristol near Cabot Circus, and is the destination of choice for business travelers and tourists alike. 

Marriott’s award winning in house development program recognizes, nurtures and promotes talent. Benefit from industry leading training, whilst also having the opportunity to transfer internationally within the largest hotel network in the world.

This role is paid at £13.30 per hour. 

Working Pattern - 10:45pm - 7:15am

Main Duties- 

·  Follow Brand Standards in all aspects of the job role
·  Promoting a welcoming environment 
·  Assist in the end of day procedures 
·  To be the person on duty for the hotel when required 
·  To ensure all guest complaints and requests are followed up and dealt with professionally and efficiently.
·  To upskill and develop all associates 

What do you need to apply?

We look for enthusiasm, ability to adapt, well presented, excellent customer service skills and flexibility to work all shift patterns. It is essential you have reception experience within a hotel of similar size. Supervisory skills are desirable but not essential as full training will be provided.

Benefits include,

Free hot meals on shifts

Complimentary Gym Membership

Discounted stays at Marriott hotels worldwide

Cycle to work scheme

Free Car parking

Uniform

Service awards and recognition gifts under applicable law.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.