Groups & Events Director

Job description

Job Number 24070947
Job Category Event Management
Location The Ritz-Carlton Vienna, Schubertring 5-7, Vienna, Austria, Austria VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

At 141 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.                                                                       As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

 

The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position of:

Groups & Events Director 

 

We are looking for a dynamic leader who has a clear strategic sales approach and loves reactive sales as well as event and group planning. As our client base ranges from senior corporates, tour series to the entertainment sector, you should be an outgoing and sociable person who builds strong relationships with ease and creates a personalized service.

 

Responsibilities: 

·  Leading the reactive sales team, including staff appraisals, staff planning, structure and organization
·  Responsible for achieving the group and banquet budget through a strategically sound pricing strategy to ensure optimal sales and the highest occupancy of our function rooms and hotel rooms
·  In communication and coordination with the sales and revenue team, the development of new and implementation of existing, sales-promoting strategies as well as adaptation of these with regard to the current room occupancy and booking situation of banquet rooms, calculation of room rentals, conference packages and packages
·  Implementing standards and ensuring the highest possible guest satisfaction
·  Preparation and approval of RFPs, forecasts, statistics and budgets

The Groups & Events Director performs key functions such as event management and related customer service, booking non-residential events from various lead sources. Through a proper handover process, the Groups & Events Director also oversees complete groups (both rooms and events) after the contract has been signed by the sales team.

 

The Groups & Events Director works closely with the hotel management (Director of Sales & Marketing, Director of F&B) and reports on operational matters, individual sales and services, as well as results of market surveys in the area of events sales. Our Groups & Events Director leads a team with responsibility for its management and development.