Description de l'offre
Starting in October 2018 this role is for 12 months to cover Maternity Leave.
This role involves taking control of all accommodation only group related bookings, checking availability, quoting rates, sending contracts and ensuring a smooth operation prior to the group arrival.
Being proactive in securing group business, specifically for the Coach and FIT markets.
To maximise all opportunities to sell conferences, functions and events, to act as one point of contact between the client and the hotel at all stages of the booking process from initial enquiry through co ordination and completion of the event.
Play’s an important role in forecasting of group business, analysing potential group slippage and working closely with our remote solutions revenue team to ensure we are maximizing opportunities in both group rate and occupancy. You will also play a vital role in the balancing of room pools for group, ensuring we are managing the inventory as efficiently as possible.
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
· Previous experience in a similar operation (preferred)
· Previous work in a reservations or sales team environment
· Excellent MARSHA and Yield Management technical skills
· Strong communicator and presenter with excellent analytical and numerical ability
· Be a competent user of the GPO Pricing System and SFA Web
· Previous experience of using Opera Sales & Catering/PMS system.
· Experience of using E Tools desired but not essential
· Experience of using Essentials desired but not essential
Skills and Knowledge
· Strong Communication skills (verbal, listening, writing)
· High Standard of personal hygiene and appearance
· Pro-active and reliable
· Able to work alone and within a team
· Flexible – shift pattern
· Must be Customer Focused
Education or Certification
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.