Golf Sales Manager - Golf and Country Club Cluster

Job description

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 70 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates deliver sophisticated and warmly authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests.

Desired profile

JOB SUMMARY

This role is responsible for proactively identifying and soliciting golf opportunities for the Country Club Cluster. This person is the cluster sales expert in golf.

The Golf Sales Manager – Hotel and Country Club Cluster actively retains golf related business and supports the UK wide sales teams to convert golf, group and catering opportunities.

Promotes and enhances the awareness of Marriott golf and its position in the golf market.

CANDIDATE PROFILE

Education and Experience

Experience

· Minimum 2 years proactive sales experience.

· Relevant golf and or leisure sales market

Education or Certification

· High School diploma or equivalent required; Bachelor's degree preferred

· Proven Sales background

· Experienced golfer. Ideally official handicap less than 12 however will consider higher handicaps

· Extensive golf knowledge

· Familiar with Marriott reservation and golf systems

CORE WORK ACTIVITIES

Sales and Marketing

· Builds contacts and relationships with companies and golf groups

· Builds contacts and relationships with national companies for large group and event business

· Secures repeat business across properties

· Actively refers group business

· Builds brand awareness of Marriott Golf

· Sells National Corporate and Local Corporate Golf Memberships

· Works in conjunction with UK Sales Team to secure golf business

· Develops new channels of business within the UK and overseas

· Sets out a calendar of activity, implements to time and to standard and measures and reviews results.

· Understands the overall market - competitors' strengths and weaknesses of each comp set , economic trends, supply and demand etc. and knows how to sell against them

· Creates and implements innovative ways of building golf business

· Supports the sales team to develop and deliver a thorough sales and marketing plan for golf. Maximising existing business and sourcing new markets

· Provides golf specific sales training for relevant events teams as required

· Works with Cluster Team to create golf appropriate sales collateral and marketing materials, leveraging available eTools and Brand guidelines.

· Acts as customer liaison with hotel during major customer event/ golf days ensuring daily needs are met and overall customer satisfaction

· Leading presence at all golf trade shows

· Displays leadership in guest hospitality; exemplifies customer service and creates a positive example for guest relations.

· Effectively resolves guest issues that arise as a result of the sales process. Brings issues to the attention of property leadership team as appropriate.

Other

· Performs other duties as assigned to meet business needs.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.