General Manager

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Wurzak Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

GENERAL MANAGER

Moxy St. Petersburg Downtown

Wurzak Hotel Group is on the hunt for a bold, people-first General Manager to take the helm as the Captain of the brand-new Moxy St. Petersburg Downtown, where fun isn’t an afterthought, it is the product.

This isn’t just another hotel role. It’s a chance to lead a high-energy, full-service lifestyle hotel and social hub in the heart of buzzing Central Avenue, just steps from Tropicana Field. With 163 stylish guestrooms, immersive communal spaces, and a dynamic rooftop restaurant, pool, and bar scene, Moxy St. Pete is designed for connection, creativity, and unforgettable moments.

At Moxy, “Play On” isn’t a slogan, it’s a way of life. Guests check in and enjoy a Got Moxy cocktail at Bar Moxy, collaborate and create in our podcast studio, soak in skyline views from the rooftop pool and Sip N Dip bar, and move seamlessly between work and play. As General Manager, you’ll be the driving force behind the vibe, the culture, and the business.

We’re looking for a charismatic, commercially savvy leader who knows how to balance serious operational excellence with unapologetic fun. Someone who leads with confidence, communicates with clarity, energizes teams, and understands that in a Moxy, the experience is the differentiator.

POSITION SUMMARY

The General Manager is the primary strategic and operational leader of the hotel, fully accountable for Rooms, Food and Beverage, Revenue Management, Sales, and overall financial performance. This role requires hands-on leadership in a full-service hotel environment, with particular strength in Food and Beverage operations given the experiential nature and scale of the outlets.

The General Manager serves as the face of the hotel, internally as a culture carrier and externally as a brand ambassador, while ensuring guest satisfaction, team engagement, and strong returns on investment. This is a 24/7 operation, and flexibility in schedule, including evenings, weekends, and holidays, is required.

KEY RESPONSIBILITIES

Strategic & Executive Leadership

Set and execute the overall strategic vision for the hotel in alignment with Wurzak Hotel Group and the Moxy brand.
Lead with personality, presence, and accountability, creating a culture where teams feel empowered, engaged, and inspired to win.
Serve as the ultimate decision-maker while fostering collaboration across all departments.
Rooms Leadership

Provide direct oversight of Front Office, Housekeeping, and Engineering to ensure seamless operations and a consistently elevated guest experience.
Own guest satisfaction metrics, online reputation, and brand standards compliance.
Champion service excellence from arrival to departure.
Food & Beverage Leadership

Provide strategic leadership for all Food and Beverage operations, including Bar Moxy, rooftop restaurant, pool bar, and experiential programming.
Drive innovative, brand-aligned concepts that balance guest experience with strong financial performance.
Maintain tight control of labor, cost of goods, service execution, and compliance while keeping the energy unmistakably Moxy.
Partner closely with culinary and beverage leaders to deliver memorable, social-forward experiences.
Revenue Management & Financial Performance

Own the commercial strategy of the hotel, including pricing, forecasting, yield management, and channel mix.
Collaborate with corporate revenue partners while maintaining on-property accountability for results.
Develop and manage budgets, analyze financial performance, and implement cost controls to maximize profitability.
Sales & Marketing Oversight

Directly oversee sales strategy and performance across transient, group, and local market segments.
Actively sell the hotel by building relationships, driving partnerships, and positioning Moxy St. Pete as a must-visit destination.
Partner with marketing teams to create buzz, drive demand, and strengthen the hotel’s local presence.
Team Development & Culture

Recruit, train, and develop a high-performing leadership team and hourly staff.
Foster an inclusive, collaborative, and high-energy work environment that encourages innovation and growth.
Lead with strong communication skills that are clear, confident, and engaging.
Community & Brand Engagement

Serve as a visible brand ambassador within the St. Petersburg community.
Build meaningful relationships with local businesses, organizations, and influencers.
Ensure the hotel is deeply connected to its neighborhood and culture.

QUALIFICATIONS & EXPERIENCE

Proven experience as a General Manager or senior hotel leader, preferably in a full-service or lifestyle hotel environment.
Strong Food and Beverage leadership experience is highly recommended due to the complexity and creativity of the operation.
Demonstrated success overseeing Rooms, Food and Beverage, Revenue Management, and Sales.
Exceptional leadership, communication, and interpersonal skills.
Strong financial acumen with experience managing P&Ls and driving revenue growth.
Bachelor’s degree in Hospitality Management or related field preferred.
Proficiency with hotel systems, revenue platforms, and Microsoft Office.
A passion for hospitality, people, and creating unforgettable guest experiences.

ABOUT WURZAK HOTEL GROUP

At Wurzak Hotel Group we take pride in being recognized as an Employer of Choice in the Hospitality Industry. Our commitment to fostering a positive, inclusive, and innovative workplace sets us apart, making us a destination for top talent seeking a rewarding and fulfilling career.

WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction.

Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.

OUR PERKS

Highly competitive salary
Paid Time Off
Hotel discounts
401(k) with company match
Medical, Dental, Vision, and Supplemental Insurance
Career development opportunities
Peer-to-peer recognition
Quarterly and annual awards
An inclusive, people-first culture

Ready to Play On?

If you’re a confident leader who thrives in a fast-paced, social, full-service environment and you’re ready to bring personality, discipline, and fun to the role, we want to meet you.

Apply now and submit your resume highlighting relevant experience. Your potential is our passion, let’s unlock what’s next!

 

This company is an equal opportunity employer.

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