Front Office Trainee - Sheraton Milan San Siro

Job description

The candidate will be placed in the Front Office department and will learn to perform the following tasks:

·  Welcoming customers
·  Assigning rooms
·  Providing information or assistance to customers
·  Managing reservations
·  Receiving and handling customer complaints
·  Analyzing and identifying customer needs
·  Compiling attendance records
·  Receiving and sorting phone calls
·  Filling out forms and documents
·  Communicating in foreign languages
·  Contacting the various departments of the facility to meet customer needs

Join us in Marriott International!

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At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​  begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.