Front Desk Supervisor

Job description

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Front Desk Supervisor, you will ensure an exceptional guest experience while supporting the daily operations of the Front Desk team.

Responsibilities

What You’ll Do

·  Deliver the highest quality of service to guests, anticipating and exceeding their expectations.
·  Run the "perfect shift" by ensuring all checklist items are complete and standards are upheld.
·  Supervise Front Desk staff and ensure adherence to brand standards.
·  Oversee the department in the absence of the Department Manager.
·  Perform hourly tasks and operate equipment as needed, while assisting with new associate training and cross-training.
·  Handle additional responsibilities as assigned to maintain smooth operations.

What You’ll Bring

·  An outgoing personality and positive attitude.
·  Adaptability and the ability to work in a fast-paced environment.
·  Hospitality experience preferred but not required.

Other Information

What You Can Look Forward To

·  Medical, Dental, and Vision insurance (starting Day 1)
·  Life Insurance and Disability Insurance
·  Paid Parental Leave
·  DailyPay option
·  Employee Assistance Program (EAP)
·  401(k) with company match
·  Vacation/Paid Time Off (PTO) with rollover
·  Complimentary wellness tools
·  Unlimited referral bonuses
·  Leadership development and tuition reimbursement
·  Discounts on hotel rooms, dining, and other travel/entertainment experiences
·  Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Location Code: 3108
Additional Information: This hotel is owned and operated by an independent franchisee. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.