Front Desk Manager

Job description

Job Number 23141086
Job Category Rooms & Guest Services Operations
Location Renaissance Amsterdam Hotel, Hekelveld 17, Amsterdam, Noord-Holland, Netherlands VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

DISCOVER THIS WAY

 

Do you have a passion for hospitality?

Do you want to grow and develop yourself in a vibrant hotel, part of Marriott International?

Do you have what it takes to lead a fun and international team? 

The Renaissance Amsterdam Hotel is looking for you as a Front Desk Manager !

 

What are my responsibilities? 

As a Front Desk Manager, you assist Front Office Manager in administering front office functions and supervising staff on a daily basis. You will oversee all property operations during the day and overnight shifts meanwhile acting as a Manager in Duty. You will be responsible for guest and employee satisfaction and the financial performance of the department. You train, motivate and coach your team and you serve as a role model to demonstrate appropriate behaviors. You provide guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. 

What are we looking for? 

We are looking for a Front Desk Manager who ‘lives life to discover’ and brings personal style to every experience. You are passionate about hospitality and you want to exceed quest expectations every day. You enjoy inspiring your team and you interact with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. You understand customer needs and set high standards of performance.

 

To be eligible for this position you…

·  Have a bachelor degree in Hotel Management or related major.
·  Have international working experience in hotel industry.
·  Are fluent in English and preferably Dutch.
·  Flexible to work morning, evening and night shifts. 

 

What do we offer?

Renaissance Amsterdam hotel is part of Marriott International and offers a competitive salary and a wide package of benefits.  Each year you will have a performance appraisal. Dependent on your performance you are able to get a salary increase or a one-time bonus. In addition we offer you…

·  A professional and stimulating work environment.
·  Night Allowance 25%
·  Personal coaching to support you in your day-to-day job and development and training opportunities.
·  Career possibilities within Marriott International.
·  Development and training opportunities.
·  Special Associate Rate discount available for Marriott products worldwide.
·  A TakeCare program
·  An international and fun team. 
·  As part of our culture we celebrate recognition and organize many social activities, such as our Associates Appreciation Week, yearly Staff party and Team outing.
·  A collective health insurance which gives you discounts on several insurances. 

 

 

Transformation on the way…