Front Desk Agent

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, N & S Properties LLC dba Residence Inn Weston. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Description:

. Approach all encounters with guests and associates in a friendly service oriented manner.
. Be able to perform all duties of Front Desk Agent.
. Maintain a friendly and warm demeanor at all times.
. Monitor all special guest request.
. Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner.
. Answer all guest inquiries in a timely and professional nature.
. Set the standard for guest relations at the front desk.

 

Job Requirements:

. Min 1 year of previous hotel experience.
. Excellent communications skills to relate to guest, associates and vendors.
. Must maintain composure and objectivity under pressure.
. Ability to work night shifts, including weekends and holidays.

. $14 – $14.50 per hour. Depending on experience

 

This company is an equal opportunity employer.

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