Franchised Room Attendant
Chicago (Cook County) Hotels - Restaurants
Job description
Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.
Please apply via email at:
Desired profile
Additional Information: This hotel is owned and operated by an independent franchisee, . The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
job description :
JOB SUMMARY :
Responsible to ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service within established time limitations.
RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:
· Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards.
· Change linens, make beds, and clean the bathroom.
· Restock all guest room supplies, like soap and shampoo.
· Organize your linen closet, restock your cart, and get ready for the next day, before your shift ends each day.
· Greet guests that you encounter during your shift with a friendly smile.
· Monitor and handle guest complaints following guest services training procedures and ensure guest satisfaction, immediately reporting any complaints to the supervisor.
· Return and properly tag all lost and found articles in the Security Office
· Attend all hotel required meetings and trainings.
· Promote and support effective departmental and hotel communication through varies technical devices.
· Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
· Perform other duties as requested by management.
job requirements :
QUALIFICATIONS :
· Previous Housekeeping experience preferred.
· Knowledge of cleaning and sanitation products, techniques and methods.
· Knowledge of cleaning sensitive materials.
· Experience using highly technical communication and computer devices.
· Must be able to stand, stoop and bend for long periods of time during the day.
· Must be able to handle multiple tasks and be able to walk for extended periods of time.
· Ability to work well under pressure in a fast paced environment.
· Must be able to lift and carry up to 30 lbs.
· Excellent communication and organizational skills.
· Communicate in the primary language of the hotel.
· Able to work: Holidays, weekends and any day/shift.
This company is an equal opportunity employer.
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