Franchised Assistant General Manager

Job description

Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

Please apply via online at - http://www.lvmgt.com

Desired profile

Qualifications :

Additional Information: This hotel is owned and operated by an independent franchisee, Legacy Glenn Investors. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Description

Provide guidance and leadership to the Front Office, Housekeeping and Security Departments, ensuring consistent compliance with hotel policies and quality guest service; Responsible for oversight of all above mentioned department functions related to hotel operations; Responsible for ongoing success of hotel operation during, and in the absence of, the General Manager.

Essential Duties and Responsibilities: include the following. Other duties may be assigned by the supervisor as needed.

·  Verifies accuracy of cashiers deposits and prepares them for a daily bank deposit.
·  Perform administrative and clerical duties as needed.
·  Responsible for producing accurate and timely report relative to service scores, expense control and other areas as requested by the General Manager.
·  Verifies accuracy of cash on hand, including safe, petty cash, and logs any discrepancies on a daily basis.
·  Prepares and delivers œdaily reports for hotel and transmits them to Legacy Hotel Partners executive team.
·  Establish a service-focused culture through leading daily meetings with front office staff, maintenance and housekeeping.
·  Complete knowledge of all hotel systems including phone PBX system, key system, PMS systems, and Legacy Hotel Partners programs.
·  Knowledge of fire alarm system and evacuation procedures.
·  Must have good knowledge of surrounding area, good people and telephone skills.
·  Ensures security of guests, fellow employees, and hotel assets.
·  Must be CPR certified, MSDS trained, and complete brand specific training program.
·  Know and adhere to Legacy Hotel Partners, LLC and brand specific standards.
·  Must have knowledge of M3 accounting system and adhere to Vision policies and procedures
·  Maintain a clean and attractive work area, uniform, and person.
·  Must exhibit a professional demeanor and all times and lead by example.
·  Interacts with internal and external customers in a positive, professional and accommodating manner.
·  Prepares month end reporting as requested by the General Manager.
·  Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
·  Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel and service to the guests.
·  Self-starting personality with an even disposition to effectively communicate with guests, team members and community.
·  Be familiar with and adhere to Legacy Ventures Service standards as outlined in the Blueprint and other policies / rules of conduct, to include personal appearance / grooming, attendance and safe / efficient operations.
·  Perform any other job related duties as assigned.
Qualification Requirements:

·  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
·  Must have a flexible schedule and ability to work days, evenings or nights any day of the week, including weekends and holidays.
·  Must have exceptional customer service skills
·  Demonstrated ability to perform multiple tasks in a busy environment and remain flexible
·  Ability to work well in a team environment
·  Must have a self-starting personality with an even disposition to effectively communicate with guests and staff.
·  Possess excellent written, verbal, and organizational skills. Computer literacy and financial management a must.
Education and/or Experience : College degree preferred. High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability : Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

This company is an equal opportunity employer.

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