Food & Beverage Supervisor - Lagoon House
AUSTRALIA Sales
Job description
POSITION SUMMARY
Company
Sheraton Grand Mirage Resort Port Douglas is proudly part of the Marriott International group. Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 30 brands and 8,500 properties across 138 countries and territories, our people are given more ways to connect, experience and expand their world.
Location
This iconic Resort is situated between the renowned Great Barrier Reef and the Daintree Rainforest in Tropical North Queensland. The resort comprises of 295 guest rooms, suites and villas
At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as an F&B Supervisor because together, we are better. Start your career at Sheraton, where you don't just work - you belong.
Position Summary:
· Be the connecter and facilitator of collective power and supervise the restaurant service period, tending to the guests and exceeding their expectations
· Welcome and engage with guests throughout the complete food and beverage experience
· Understand guest requirements and deliver service excellence with each customer experience
· Assist with the bar operational tasks if required
· Be a confident and welcoming supervisor, creating a community that empowers your team to grow and reach their potential
· Plan and execute team building activities for your team as together we are better
· Ensure the outlet is adequately stocked and clean at all times
· Supervise the food and beverage team in completing general operational tasks
· Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
About You:
· An up-to-date RSA
· Relevant experience in a managerial role
· Working rights in Australia
· Enthusiastic to escalate your career
· Self-motivated, driven and energized in a fast-paced environment
· Armed with smart solutions and a can-do attitude
Our Benefits:
· Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
· Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
· Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
· Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
· Opportunity to receive Employee Referral Incentives and get paid for working with your friend
· Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Sheraton is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.