Food and Beverage Supervisor- Hansom Lounge

Job description

Live life to discover something extraordinary. Discover the St Pancras Renaissance Hotel London.

Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in London's most iconic hotel?

We want curious and dynamic trendsetters, because we don't always do what we did yesterday.

We want explorers who are intrigued by London's hidden gems, because we are captivated by our local area.

We want individuals to bring their personal style to every experience, because where we work is so unique, we need to be too.

Inspired? Our Food and Beverage Supervisor could be the opportunity for you.

Learn more about how our guests love to live life to discover and this intriguing brand by visiting www.renaissancehotels.com and viewing our employee Facebook Page

Desired profile

JOB SUMMARY

An exciting opportunity for a Food and Beverage Supervisor has arisen at London's most iconic hotel in the Hansom Lounge Department. If you are a talented professional, passionate about creating extraordinary experiences, then St Pancras could be the perfect hotel for you.

Here's a snapshot of the role and its key responsibilities:

· As a supervisor in the Hansom Lounge department you are responsible for delivering a five star luxury lifestyle guest service experiences for customers through the supervision of the Lounge team of ambassadors.

· The role involves actively up selling to each customer at each correct opportunity when taking orders to maximize revenue working to achieve personal and team related revenue and service goals.

· Works with the kitchen and B&F team to continually improve guest and ambassador satisfaction by ensuring a five star approach to B&F in room service delivery.

· As a supervisory level position and as key member of the hotels service team it is the supervisors responsibility to motivate the Lounge team to use initiative and a proactive approaches to ensure we always give our guests unique and fabulous options to make the most of their time and their visit thus making their experience in these B&F areas unique.